a letter came off my keyvoard.... what do I do? - BlackBerry Forums at CrackBerry.com

10-04-10 08:21 PM

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edgar_narvaez

I'm completly frustated. It makes me feel like my vold (I vet you can figure out the missing letter) has low vuild quality... Not even the samsung rant I owned vroke apart, and its an extreemely low end phone. What should I do? Help. Please?

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10-01-10 07:56 PM

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Shao128
Moderator

Take it back and get a warranty exchange. The phone comes with a 1 year warranty.

10-01-10 08:04 PM

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DaPhoneking

cry, and call 911.

10-01-10 10:55 PM

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DonNguyen

this thread makes me lulz...but in all seriousness, take it in for a warranty exchange

10-02-10 02:53 AM

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avacomputers

Get something with a virtual keyboard as the letters don't fall off.

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10-02-10 04:39 AM

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skyboxer

We could, in an act of solidarity, set up autotext to change all of our B's to V's.
Yeah, warranty should cover it. Insurance, if you have it, may cover it. Lastly, there are replacement keyboards available I think, but installing one would void said warranty.

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10-02-10 04:44 AM

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RBernier

Originally Posted by skyboxer

We could, in an act of solidarity, set up autotext to change all of our B's to V's.
Yeah, warranty should cover it. Insurance, if you have it, may cover it. Lastly, there are replacement keyboards available I think, but installing one would void said warranty.

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will it void the warranty or boid the waranty?

10-02-10 08:26 AM

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Mikeharris500

Originally Posted by skyboxer

We could, in an act of solidarity, set up autotext to change all of our B's to V's.
Yeah, warranty should cover it. Insurance, if you have it, may cover it. Lastly, there are replacement keyboards available I think, but installing one would void said warranty.

Posted from my CrackBerry at wapforums.crackberry.com

I think that you would have to be able to type a b in order to tell it to change the b's to v's, lol.

10-02-10 08:53 AM

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SCrid2000
Ambassador

The key completely fell out? Sorry, vut that's Awesome!
They pretty much have to give you a replacement, no way that's your fault. Like has veen said, all VlackVerry's have a one year warranty.

10-02-10 10:31 PM

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Zookeeper29

Originally Posted by RBernier

will it void the warranty or boid the waranty?

Well played, very well played. /golfclap

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10-03-10 12:33 AM

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Mamaluka

Why is everyone vustin this guys valls? Same thing just happened to me.

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10-03-10 09:36 PM

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TheScionicMan

Originally Posted by Mikeharris500

I think that you would have to be able to type a b in order to tell it to change the b's to v's, lol.

Out of pure generosity, I'll donate a couple that the OP can copy and paste:

B b

10-03-10 09:45 PM

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thain72

Originally Posted by TheScionicMan

Out of pure generosity, I'll donate a couple that the OP can copy and paste:

B b

LOL you are far too kind.

10-03-10 09:59 PM

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edgar_narvaez

Originally Posted by thain72

LOL you are far too kind.

Lmao thanks , and I'm going to sprint today, mayve get a new headset without a crooked trackpad I hope they don't get pissed off I'm running os6 muahaha

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10-04-10 08:49 AM

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edgar_narvaez

Originally Posted by thain72

LOL you are far too kind.

Lmao thanks , and I'm going to sprint today, mayve get a new headset without a crooked trackpad I hope they don't get pissed off I'm running os6 muahaha

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10-04-10 10:04 AM

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edgar_narvaez

Originally Posted by thain72

LOL you are far too kind.

Lmao thanks , and I'm going to sprint today, mayve get a new headset without a crooked trackpad I hope they don't get pissed off I'm running os6 muahaha

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10-04-10 10:27 AM

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edgar_narvaez

Originally Posted by Mamaluka

Why is everyone vustin this guys valls? Same thing just happened to me.

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Lmao my valls are vusted.... Going to sprint right now. Ve won't ve v twins for long

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10-04-10 10:29 AM

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SCrid2000
Ambassador

Too bad you can't modify the mobile post thing:
Posted from my CrackVerry at wapforums.crackverry.com
And good to have you at Sprint! I doubt you'll get a straight trackpad, but you can try.
Sprints motto: our plans are so cheap because we don't pay for customer service.

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Last edited by SCrid2000; 10-04-10 at 10:37 AM.

10-04-10 10:35 AM

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edgar_narvaez

So I just went to a sprint store, and told me they couldn't replace it, vecause it wasn't covered and told me keys falling off were considered physical damage? I'm so pissed, the letter fell off vy itself and now I'm stuck with a 500 dollar phone ( I payed full price) with a missing letter, and a crooked trackpad....

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10-04-10 11:02 AM

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Jude526
Trusted Member

things happen with everything we own from our BB to our cars ! Some products are better built, there could had been a bad batch. I know it is frustrating, but we have a full yr warranty. I had to send in my HP notebook and it wasn't a yr old. So I understand your frustration.

10-04-10 11:08 AM

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yeahboyyy

Originally Posted by edgar_narvaez

So I just went to a sprint store, and told me they couldn't replace it, vecause it wasn't covered and told me keys falling off were considered physical damage? I'm so pissed, the letter fell off vy itself and now I'm stuck with a 500 dollar phone ( I payed full price) with a missing letter, and a crooked trackpad....

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dude, go vack and raise **** until they get it right. If warranties don't cover physical damage, WTF do they cover?

10-04-10 12:24 PM

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Super_Mario

Originally Posted by edgar_narvaez

So I just went to a sprint store, and told me they couldn't replace it, vecause it wasn't covered and told me keys falling off were considered physical damage? I'm so pissed, the letter fell off vy itself and now I'm stuck with a 500 dollar phone ( I payed full price) with a missing letter, and a crooked trackpad....

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That sucks. Maybe just get a replacement keyboard, it's cheaper than buying a new phone.

10-04-10 12:25 PM

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papped

Originally Posted by yeahboyyy

dude, go vack and raise **** until they get it right. If warranties don't cover physical damage, WTF do they cover?

Warranties pretty much never cover physical damage, unless you pay extra for a warranty that specifically covers accidental damage....

Standard across all warranties basically.

10-04-10 01:14 PM

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TheScionicMan

I would call the support line and request a replacement. Explain to them that there was no physical damage to the phone, that the button came off during normal usage.

10-04-10 02:17 PM

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edgar_narvaez

Originally Posted by TheScionicMan

I would call the support line and request a replacement. Explain to them that there was no physical damage to the phone, that the button came off during normal usage.

The lady didn't even know what she was talking about; she looked extreemely nervous while telling me they weren't gonna fix it. She told me: "its hard to explain" while looking clueless. Do these people even know anything about phones? Last sunday, where they did tried to replace it, they tried to give me a tour 9630.....

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10-04-10 02:35 PM

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