1. julian924s's Avatar
    Hi - hoping someone can help me, I recently purchased a new STORM2 / 9520 (from ebay) and its been fine for a month or two but recently whenever I hit the right convenience button to activate the camera it reboots. It happens fairly quickly the screen goes white, there's a number of lines of very small text on the screen and all I get to see is the word RESET in the middle of the screen. And then it reboots. Its done this about 6 times now, everything else is fine. I'm running the following code:

    v5.0.0.497 (Platform 4.2.0.220)

    Which I believe is the latest for this, well Desktop Manager doesn't prompt me to update anything. Only other thing I've done is a battery pull, but that's not made any difference at all - has anyone else had this problem or able to suggest what the problem might be?


    Thanks - J.
    08-24-10 09:01 AM
  2. rubberduckie's Avatar
    update the OS, i use .713 with zero issues (the best so far by a long way) look at the OS links at the top of the page for download details
    08-24-10 10:19 AM
  3. 2xJ's Avatar
    Hi - hoping someone can help me, I recently purchased a new STORM2 / 9520 (from ebay) and its been fine for a month or two but recently whenever I hit the right convenience button to activate the camera it reboots. It happens fairly quickly the screen goes white, there's a number of lines of very small text on the screen and all I get to see is the word RESET in the middle of the screen. And then it reboots. Its done this about 6 times now, everything else is fine. I'm running the following code:

    v5.0.0.497 (Platform 4.2.0.220)

    Which I believe is the latest for this, well Desktop Manager doesn't prompt me to update anything. Only other thing I've done is a battery pull, but that's not made any difference at all - has anyone else had this problem or able to suggest what the problem might be?


    Thanks - J.
    Like rubberduckie said, try installing a newer OS. I remember having a similar problem with the video camera on one of the earlier 9550 OS's.

    The latest OS for the 9520 is, like the 9550, .713. Check the Official Storm 2 OS Thread for details and download links.
    08-24-10 10:49 AM
  4. run_eim's Avatar
    I have .713 on my Storm 2 and have been having the same problem. At one point it was in a never ending reboot loop. But, I followed the directions to re-install the O/S from scratch and the loop stopped, but now this....
    08-24-10 11:26 AM
  5. prithvi64's Avatar
    The latest os is 5.0.0.741 and its is official OS without any problem. updating os will resolve your issue.
    08-24-10 11:35 AM
  6. run_eim's Avatar
    Sorry, I should have said I have the 9550. Isn't 741 for 9520?
    08-24-10 11:47 AM
  7. julian924s's Avatar
    Thankyou all, forgot to say the phone is a UK Vodafone one that I've had unlocked. So installed the .713 version from the Spanish download - installed without issue in about 30mins. Not noticed anything different so far but only time will tell.

    J.
    08-25-10 02:16 AM
  8. anon3396357's Avatar
    I'm using a 9520 model. Get the .741, I've had zero issues with it. All the best!
    08-25-10 02:20 AM
  9. knocker61's Avatar
    can someone talk me through how to download .713 to my phone ,im still on
    .497
    im on vodaphone uk and its storm 2 9520
    please help
    simon
    08-25-10 01:35 PM
  10. 2xJ's Avatar
    can someone talk me through how to download .713 to my phone ,im still on
    .497
    im on vodaphone uk and its storm 2 9520
    please help
    simon
    Options > Advanced Options > Wireless Update

    Keep in mind if you're going to do it OTA, you'll probably want to use the backup assistant/remote backup of some sort beforehand.
    08-25-10 08:08 PM
  11. anon3396357's Avatar
    knocker61 > You might want to take a look at the sticies available. You'll be able to find comprehensive help and elaborate walkthroughs to help you get your OS onto your S2. All the best! Keep us posted.
    08-25-10 10:54 PM
  12. knocker61's Avatar
    ive tryed the wireless update says,no updates availible
    08-26-10 01:01 AM
  13. anon3396357's Avatar
    Vodafone UK only has 5.0.0.497.

    Hit this link for a walkthrough buddy. All the best!
    08-26-10 01:22 AM
  14. julian924s's Avatar
    I'm using a 9520 model. Get the .741, I've had zero issues with it. All the best!
    Hi - do you have the link for the .741 download please? As mine has just done the same again today, resets after hitting the right convenience key for the camera - so the problem is still here after bumping to .497.


    Thanks.
    08-29-10 10:04 AM
  15. anon3396357's Avatar
    08-29-10 10:26 AM
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