I have a Storm. When I went into my blackberry desktop manager, I got a notification saying 6.0 was ready for installing. I clicked "Install". It says, "Close blackberry desktop manager", so I did, then I clicked on 'retry'. It came up (very quickly) saying, "Installed". But when I look at the OS it says I'm still on 5.
It's been a while since the last upgrade but I remember it being very intuitive and easy. Am I missing a step?