[Mojary]

Hi everyone,

I bought a Tour from another person last month and activated on my account via a phone swap. My question is how does the warranty play out? Do I have the 1yr warranty effective when I activated the phone on my account?...or do I just get whatever months are left on the warranty?

Any input is appreciated. Thanks

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[dasDestruktion]

I'm not positive, but I do not believe the warranty changes hands with the device...

[Mojary]

So it would just continue? Just asking so that if something happens I know if it will be under warranty or an assurion claim.

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[dasDestruktion]

So it would just continue? Just asking so that if something happens I know if it will be under warranty or an assurion claim.

NO, I do not believe the warranty will continue. Again, I am not positive as I do not swap out devices with others, but I believe that the warranty is only for the original owner/purchaser of the device.

[Motorcycle Mama]

The warranty applies to the ORIGINAL OWNER. The warranty in not transferable.

[coolguy78240]

The one year warenty is from original date of purchase, i would buy the protection plan from sprint.

[John Yester]

Are you limited in a time frame to get the protection plan.....?

[dasDestruktion]

Are you limited in a time frame to get the protection plan.....?

VZW is 30days from the date of the original purchase. Again, I don't have a clue with Sprint but I'm sure they would have a similar policy, no?

[Laura Knotek]

VZW is 30days from the date of the original purchase. Again, I don't have a clue with Sprint but I'm sure they would have a similar policy, no?

30 days from activation or upgrade. http://www.sprintpcs.com/common/pdfs...oFINAL0706.pdf

However, it does not specify if it allows a second activation. In other words, if the phone was originally activated by somebody else, it does not say if another person could activate it and take insurance.

[the_sandman_454]

Well I sure wouldn't expect them to give you a full year's warranty on a used device. If they even did honor it, I'd imagine it started when the original buyer activated it.

I'd think you would be really lucky if they covered a used device at all. Even though the original buyer purchased it from them, but I could be mistaken and it never hurts to ask them.

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[Mojary]

Thanks everyone for the responses. I already have TEP in place on my account. Not having any problems with the device...just wondering really if the warranty continues over to me.



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[dasDestruktion]

What is "TEP?"

[sevenr]

What is "TEP?"

I believe it is Total Equipment Protection.

[Mistik]

IMO warrant transfers as long as you have the original owner papers, but it s 1 year from date of purchase. I don't know about insurance. why don't you call them?

[no1beavers]

I got a year old Tour from a friend who just got the EVO. My TEP coverage has worked with it. I got a replacement Tour for having a faulty exterior speaker. I actually asked two different times at the Sprint store if my TEP would cover the used tour and it was never an issue.