So i just got the 9650 yesterday. Everything is setup and going great except the email setup. When i go to it an select "I want to create or add an email address" it takes me to a screen that says "Existing users" and then there are user name and password fields. I enter my email user name and pass word and it says my user name is invalid. I don't know what else to do and i really need email on this device so please help!
So i just got the 9650 yesterday. Everything is setup and going great except the email setup. When i go to it an select "I want to create or add an email address" it takes me to a screen that says "Existing users" and then there are user name and password fields. I enter my email user name and pass word and it says my user name is invalid. I don't know what else to do and i really need email on this device so please help!
I forgot my username and password before, but if you call Verizon they can reset your username and password and start over again with a new username and password. Thats how I fixed mine when that happened to me.
You would have created that login when you received your original blackberry or someone in a store etc created it for you. Normally it would just be a regular name (not an email address) like joeuser or something.
If you don't know it you need to contact sprint, they have a chat thing on sprint.com that should be able to help get you the username or re-setup the account. If you bought it in a store they should be able to help as well i'd bet.
You would have created that login when you received your original blackberry or someone in a store etc created it for you. Normally it would just be a regular name (not an email address) like joeuser or something.
If you don't know it you need to contact sprint, they have a chat thing on sprint.com that should be able to help get you the username or re-setup the account. If you bought it in a store they should be able to help as well i'd bet.
