[BeezDeep]

I've had my Tour for just over a year. When I went online for my 1 year upgrade the website told me I needed to pay $509.99. The gal who helped (well, what's the opposite of helped) couldn't see anything wrong and just tried to get me off the phone. Jasmine the chatting sales rep didn't do a very good job in keeping this customer happy.

Anyone else have issues?

[Soxeye]

i can't choose a calling plan or 1500 texts when ordering. at the "review before ordering" step, it shows my monthly charge as $29.99 which is personal bb only with no calling plan or text since it wont let me choose them?

[drchipinski]

My account says..."information not available" so I cannot do anything to my account.

[BeezDeep]

You may want to pick something and just have customer service fix it when you activate. Best of luck though.

[mrweller]

I too am getting the "information not available screen"...

[heather_renee]

me too

[timmyb457]

no luck for me either. im just gonna try again when i wake up. hopefully it will be fixed by then

[heather_renee]

Works now!!! Just ordered two brand spanky bolds!! YAY