1. diva1969's Avatar
    I have a Curve 8330. I've only had it for a few weeks...due to pocket dialing...yes it was locked...i would up with a phone wipe. Ever since I have been unable to send email. And it use to ask if I want to erase emails from my handheld, or the inbox or both. Now it doesn't ask nor does it delete anything from my hotmail acct. Which is a pain because I wind up dealing with emails twice.

    HELP
    03-23-10 01:09 AM
  2. jbeachy's Avatar
    Try resending service books from the device, or some people report better success doing it from your BIS account from the PC. Post back if you need help to do that.
    .
    To be prompted for delete, go to Messages > MenuKey > Options > Email Reconciliation > Delete on = "Prompt" or "Mailbox and Handheld."
    .

    Posted from my CrackBerry at wapforums.crackberry.com
    03-23-10 06:15 AM
  3. diva1969's Avatar
    Thanks Jbeachy I will try the BIS...

    I tried the other tip you gave me...when I click options email reconciliation is not there?????
    03-23-10 09:38 AM
  4. diva1969's Avatar
    Thank you that's what I needed ..the service book was missing!
    03-23-10 01:06 PM
  5. jbeachy's Avatar
    Glad you got it fixed!

    Posted from my CrackBerry at wapforums.crackberry.com
    03-23-10 08:32 PM
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