03-03-10 08:31 AM
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  1. rega1000's Avatar
    rega1000
    Hi,

    I have just purchased a new BB9700 and I am trying to set-up my BES account but the menu is missing in (options, advances options, activated entreprise doesn't exist).
    Do you know how to enable it ? Is it a firmware problem ?

    Thanks a lot
    03-02-10 09:29 AM
  2. Shao128's Avatar
    Shao128
    Moderator
    Do you have a BES dataplan?
    03-02-10 09:33 AM
  3. rega1000's Avatar
    rega1000
    yes, I should, but device is new from today. Is it the carrier that would enable the menu ? What is strange is that even the menu is missing.
    03-02-10 09:36 AM
  4. Shao128's Avatar
    Shao128
    Moderator
    If you do not have a BES dataplan the enterprise activation option will not show. Best thing to do is to call your carrier and confirm.
    03-02-10 09:37 AM
  5. rega1000's Avatar
    rega1000
    thanks a lot, I will
    03-02-10 09:38 AM
  6. techpreneur's Avatar
    techpreneur
    Yes, you need the bes data plan. Had to add the package on mine for the option to show.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-02-10 10:02 PM
  7. gerard187's Avatar
    gerard187
    Usually if register your device through the routing tables it will show up.

    Posted from my BlackBerry using BerryBlab
    03-03-10 08:31 AM
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