[MAggie CUbes]

i jus downloaded the new blackberry messenger 5.0.0.55 and my blackberry messenger icon has disappeared.
what can i do to get it back.
when i check in application it shows it has been installed but i still cant find the BM icon.
Note!
I am using blackberry bold 9000.

[Testingchip]

Try unhiding all your icons and make sure you check instant message folder.

[MAggie CUbes]

i have searched all d folders its not there.the onli place i could find it is in options - advance application - application.
i dnt knw wat else to do

[Testingchip]

What OS are you on?

[minsyoo]

for some reason this happened to me when i downloaded mine... i just re-downloaded it..:/

[Herbert m3]

Mine vanished too when I installed it, I just did a soft reboot (alt+"right"shift+del). It did it one other time and I went to bbAppWorld, and under "My World" I ran it ran it from there and it re-appeared.

I am new too, so take with a gain of salt. GL.

[MAggie CUbes]

V4.6.0.92(platform 4.0.0.117)
guess dats wat u asked for....

[Testingchip]

Pretty sure the new bbm is for 4.7 and higher. That's your problem I think.

[MAggie CUbes]

for some reason this happened to me when i downloaded mine... i just re-downloaded it..:/

i have re-downloaded more than ten times n its still d same stuffs goinin on no BM icon found.

[ST79]

V4.6.0.92(platform 4.0.0.117)
guess dats wat u asked for....

Thats a very OLD OS version .... I strongly recommend upgrading the OS to a newer version.

May be the new BBM is not compatible with your OS version... Im not sure though ...

Try removing BB Messenger from Applications - and download it again by pointing your BB browser to BlackBerry Wallpapers, Ringtones, and More

[MAggie CUbes]

thanks but, do u knw aw or where i can download the one before this new one(5.0)?
PLs

[ST79]

thanks but, do u knw aw or where i can download the one before this new one(5.0)?
PLs

OS 5.0 is not official yet... Them all are leaked os's... If you are not familiar with upgrading the OS, I recommend upgrading to the latest os released by your carrier.

Are you with Orange UK?

[MAggie CUbes]

so i have jus deleted it off applications, but if i need to download frm ma bb it takes me to downloadin d 5.0.0.55 one i jus dnt knw if i need to download it gain c us i have done dat more thanm 10times already.
do u think i need the old one rather than dis new one?

[MAggie CUbes]

OS 5.0 is not official yet... Them all are leaked os's... If you are not familiar with upgrading the OS, I recommend upgrading to the latest os released by your carrier.

Are you with Orange UK?

yes i am orange uk love.
when i spoke to them yesterday they said i shud wipe off ma fone .which i did n still no changes.

[Herbert m3]

I have att, and under "advanced options" at the bottom is "wireless update", can't she just do that and then re-install the BBM?

Newbie but seem logical... But again, Newbie.

[ST79]

The latest OS from Orange UK for Bold 9000 is 4.6.0.303(Platform: 4.0.0.248)

You can download it from here : https://www.blackberry.com/Downloads...223C61B1B5AB89

- Backup the device data using Desktop Manager
- Download and Install the OS on PC
- Delete vendor.xml file (C:\Program Files\Common Files\Research In Motion\AppLoader) * You do not have to do this step as you are loading your carrier approved OS.
- Connect Bold to PC
- Double Click "loader.exe". This will initiate the OS loading process.

Note: Loader.exe can be found at the same location as vendor.xml file

http://forums.crackberry.com/f3/prop...ocedure-53359/

http://crackberry.com/blackberry-101...ting-system-os

[Testingchip]

You should have something official to update to using the wireless update.
You do need to be on at least 4.7 for the new bbm to work. Redownloading it without updating the OS will give the same results.

[MAggie CUbes]

i jus did wat u said n its says No upgrade avaliable.

[MAggie CUbes]

[QUOTE=ST79;4312915]The latest OS from Orange UK for Bold 9000 is 4.6.0.303(Platform: 4.0.0.248)

You can download it from here : https://www.blackberry.com/Downloads...223C61B1B5AB89

- Backup the device data using Desktop Manager
- Download and Install the OS on PC
- Delete vendor.xml file (C:\Program Files\Common Files\Research In Motion\AppLoader) * You do not have to do this step as you are loading your carrier approved OS.
- Connect Bold to PC
- Double Click "loader.exe". This will initiate the OS loading process.

Note: Loader.exe can be found at the same location as vendor.xml file

http://forums.crackberry.com/f3/prop...ocedure-53359/

http://crackberry.com/blackberry-101...ting-system-os[/QUOa

after doin all dis it says no software update is required for your device.

[ST79]

after doin all dis it says no software update is required for your device.

Thats strange Is your's a pre-release device?

[MAggie CUbes]

when i downloaded DM, i then clicked on application loader, then i clicked on it,then clicked on update software..... and it says no update for this device.huess dat was d right thing to do or have i done it wrong?

[MAggie CUbes]

Thats strange Is your's a pre-release device?

i got my bold 9000 the day it actually came out last yr october,so maybe dat is wat d problem is .
note i have delted d new bb messnger i downloded before doin all dis steps u told me to do.

[ST79]

when i downloaded DM, i then clicked on application loader, then i clicked on it,then clicked on update software..... and it says no update for this device.huess dat was d right thing to do or have i done it wrong?

You cannot go wrong if you follow the steps listed in the other post. Dont have to use DM to upgrade the OS. Try using apploader (loader.exe) and see whether it initiates the process ...

[ST79]

i got my bold 9000 the day it actually came out last yr october,so maybe dat is wat d problem is .
note i have delted d new bb messnger i downloded before doin all dis steps u told me to do.

Just make sure you tick the checkbox for BlackBerry Messenger before loading the os on your device...

[MAggie CUbes]

where do i get apploader (loader.exe) from(my fone or frm frm DM)?