[Keyser_Soze#CB]

So my wife just upgraded from her old Pearl to the 9700. Everything has been switched over except the most important thing...the email address.

It is wanting a password for the blackberry.net account and I don't recall putting one on it. I have tried every password we ever use and no dice.

So my question is this, is there anyway to recover that password so she can start getting her emails again or do I need to create a new one? And if so, how do I create a new one when the old one is listed but wanting a password?

Thanks in advance

[cavingjan]

she will have to call at&t and get the account reset.

[JRSCCivic98]

^^^ Yep, call the carrier in question and ask them to reset the password on the account.

[pkcable]

Yea sounds like the carrier set it up for you, they can reset it.