1. moshpitpal's Avatar
    This is my second BB. First was 8900

    Just came today and I love it, but is this list enough to warrant a return.

    1. track pad tilted to left while being slightly recessed.

    2. Bezel does not seem tight around the LCD.
    Light bleads through the side between bezel and LCD on both sides
    Would a case like Innocase tighten it up enough to help with the gap?

    Your thoughts.

    And can I replace it in a TMO store if I purchased one on line through them directly?
    12-02-09 08:17 PM
  2. donnation's Avatar
    You could get them to exchange it without any problem, but you will not be able to do it in the store.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-02-09 08:20 PM
  3. addikt06's Avatar
    It's your money. You decide
    12-02-09 08:21 PM
  4. moshpitpal's Avatar
    Does anyone else have the loose bezels around the LCD? Just seems flimsy.

    Rest is gravy, except trackpad. I love how it works though.
    12-02-09 08:24 PM
  5. crimsonking's Avatar
    This is my second BB. First was 8900

    Just came today and I love it, but is this list enough to warrant a return.

    1. track pad tilted to left while being slightly recessed.

    2. Bezel does not seem tight around the LCD.
    Light bleads through the side between bezel and LCD on both sides
    Would a case like Innocase tighten it up enough to help with the gap?

    Your thoughts.

    And can I replace it in a TMO store if I purchased one on line through them directly?
    You don't need any approval from anyone on this forum to exchange a phone you are unhappy with.
    Don't know about T-Mobile policy as I'm with at&t.
    Good luck and yes it seems that the loose bezel is common at least so far with the early batches.

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by crimsonking; 12-02-09 at 08:40 PM.
    12-02-09 08:28 PM
  6. moshpitpal's Avatar
    Overall, I am happy with the phone and the issues do seem minor at this point.

    I spoke with a rep, ADDED DATA WOOOHHOOOO, and just mentioned the small issues.

    He said since it's been noted early that I could mention it again if I am unhappy with the phone.

    They are small issues, no return for me.

    Love my 9700.
    12-02-09 10:44 PM
  7. chopper260's Avatar
    Seems like the tmobile phones are kinda ****ty a lot of ppl have problems with em
    Posted from my CrackBerry at wapforums.crackberry.com

    Posted from my CrackBerry at wapforums.crackberry.com
    12-02-09 10:57 PM
  8. jpkirkpa's Avatar
    my new 9700 is very well built. the bezel is perfectly installed, however, the trackpad does move around a little bit, but perhaps that is not necessarily a manufacturing snafu rather just something to get used to.

    my 9700 so far has been flawless. other than the small glitch in sms/bbm of typing something and hitting delete (or perhaps some other combination of frequently accessed buttons during text communication) and having the entire message being deleted.

    the whole package, however, is phenomenal! would recommend the phone to anybody.
    12-04-09 06:29 AM
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