So I plugged my storm in to manage some apps and it prompts to to update my operating software. I prompt to do so, it starts, and I leave for a while. When I come back, my BlackBerry has been completely restored to original condition and all my contacts/apps/everything has been erased.
Could anyone help with why this happened and how I could go about restoring my contacts.
First of all, had you done a recent back up? If so then you have an easy fix just plug it back in and do a backup restore.
If you hadn't done a back up at all than my only suggestion is to start typing. Unless of course you have the contacts on a previous phone. Then you can just transfer those contacts also using your DM.
Posted from my CrackBerry at wapforums.crackberry.com
Never unplugged it from the computer and didn't have it on mass storage mode. I do have my old phone with my contacts so that's not a big deal anymore.
I'm more just annoyed with why this would happen and the convenience issue. Does blackberry have a support line/chat that I can contact?