It's not a common problem, just probable user error.
Unplug the BB WHILE you uninstall and reinstall Desktop Manager. THEN plug in the BB and let the drivers load.
i did that this time, i opened DM and it said something like at this time make sure bb device is plugged in... i hit ok, plugged it in, then windows found new hardware and installed drivers
i did that this time, i opened DM and it said something like at this time make sure bb device is plugged in... i hit ok, plugged it in, then windows found new hardware and installed drivers
dl any OS. Full not hybrid, the drivers should be good after, i had that problem before.