1. plastykman's Avatar
    I recently installed berrybuzz on my tour and for some reason the led does not seem to be functioning. I am fairly sure that I followed the directions but who knows! Anyway I get the vibration and the sound but no light. Any help with this would be appreciated. Thanks
    09-04-09 03:55 PM
  2. RegE's Avatar
    In OPTIONS > BERRYBUZZ do you have a color chosen in each field?
    09-04-09 04:44 PM
  3. plastykman's Avatar
    ok I just entered a color in each field. still doesn't light up. i get two vibrations and then the ring tone, that's it. Anything else I should try. Thanks.
    09-04-09 04:55 PM
  4. RegE's Avatar
    Forgot to mention: Did you disable the LED in the 'standard' profiles. If you didn't, they will conflict and give you bizarre responses.

    If you're confident your settings are in order (read BerryBuzz HELP), try the trusty 'battery pull', it often fixes things for unexplainable reasons.
    09-04-09 05:05 PM
  5. plastykman's Avatar
    When you say "standard profiles" what exactly do you mean? Thanks
    09-04-09 05:29 PM
  6. RegE's Avatar
    The profiles that you access when you click the speaker, except the BerryBuzz profiles in the OTHER category. ...everything you were able to access prior to installing BerryBuzz.
    09-04-09 05:55 PM
  7. plastykman's Avatar
    actually the only one accessible is the "set ring tones/alerts" profile that I can see. I have that set according to the utube video. I am at a loss with this thing. Maybe it's just not going to work on my tour! I appreciate your help. Can you think of anything else. BTW I did the battery pull.
    09-04-09 06:06 PM
  8. mbar9607's Avatar
    i had the same issue with my tour along with others but a hard rest fixed my led issue
    09-04-09 07:03 PM
  9. plastykman's Avatar
    thanks Reg E and mbar9607 for your help. I will continue to work on this and hope for the best.
    09-04-09 07:44 PM
  10. mbar9607's Avatar
    not a problem...if all else fails call verizon and say it isnt working and you have tried everything and they should send you a replacement...
    09-04-09 07:47 PM
  11. plastykman's Avatar
    would the fact that I have my tour set to bedside mode have any effect on the led? Thanks again.
    09-04-09 07:54 PM
  12. meyer's Avatar
    yes, disable bed side mode and the LED will work.
    09-04-09 08:11 PM
  13. plastykman's Avatar
    Thanks to all that helped me on this issue. I REALLY appreciate it!!!

    :=)
    09-04-09 08:28 PM
  14. plastykman's Avatar
    It Works!!!
    09-04-09 08:43 PM
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