Will we be informed of this change when it happens? Or will we suddenly find ourselves being charged the extra five? $4.99 is totally not worth it. Especially for those of us that already pay $30 extra a month for the blackberry package. This should be included in the data package.
If VVM is an additional $5.00 a month...I'm out. I don't even like it as much as I thought I might, and I'm certainly not going to pay for something that's not even on the AT&T server to begin with.
Question... I upgraded to vvm yesterday, thinking it would "translate my vm to text". Instead, all I get is a "stock" email with lots of jibberish.. Its the same email regardless of the voicemessage.
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This is the text I get from vvm regarless of the vm: allntxacds09.attwireless.net:5400?f=0&v=420&m=3129 236805&p=&S=I&s=5433&t=4:3129236805:A:IndyAP26:ms1 4:client:539
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Spoke with ATT when getting my vvm account activated and was told the charge is 0 for now as promotional, but it will be changed later.
Posted from my CrackBerry at wapforums.crackberry.com
And you know what they can do with that - right!?!? I'm not gonna give AT&T one more dime for anything else - especially since their signal strength is so poor in my area.
On a side note, an AT&T rep told me on Monday that VVM wouldn't be available until September 15... At best, this shows how misinformed the reps can be. At worst, maybe September 15 is the date they will start charging for VVM.
I think the AT&T rep is confused. Its the enhanced voice mail that costs $4.99/mo. There are free 3rd party apps and most of us would drop their VVM if charged for it. Just consider the source.....
VVM on Verizon is $2.99 a month, first month free if you get it at time of activation or upgrade. I dont know why some of you would think it will be a forever free feature
VVM on Verizon is $2.99 a month, first month free if you get it at time of activation or upgrade. I dont know why some of you would think it will be a forever free feature
I think AT&T would have to look at it differently since iPhone users get VVM for free on their network. They would have a pretty bad PR scene on their hands if they give one subset of users a feature for free and then charge another subset of users for the exact same feature.
I think AT&T would have to look at it differently since iPhone users get VVM for free on their network. They would have a pretty bad PR scene on their hands if they give one subset of users a feature for free and then charge another subset of users for the exact same feature.
Especially when the iPhone has a greater drain on the network.
"AT&T Visual Voicemail AT&T Visual Voicemail provides an easier way to check voicemail. No more dialing into complicated voicemail menus. Visual Voicemail delivers messages directly to your handset, so you can review your voicemail messages anytime, anywhere, and in any order you choose.
Getting to important messages is simpler than ever:
Listen to important messages, in any order you choose
View name or number of caller who left message
Add contacts to your address book
Delete messages
Call back
Reply via text message, email
Forward voicemail audio via email or MMS
Save voicemail audio to device memory or memory card
Store up to 40 messages in the Inbox
Visual Voicemail is currently available – free with the purchase of a data plan – for the BlackBerry� Bold™ smartphone*.
To add AT&T Visual Voicemail to your line of service, Log into your myWireless account, and purchase a data plan.
For help with adding Visual Voicemail to your service, see detailed instructions.
*BlackBerry� data plan is required for AT&T Visual Voicemail. Data used in replying to and forwarding voicemail messages via SMS, MMS or email is counted against your data plan. Applicable data charges apply if data plan limits have been exceeded. International data charges apply to receiving, replying to and forwarding voicemail messages while roaming internationally."
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Having read this, I find it very difficult to believe that in addition to paying for the data plan which this feature requires, we'd be charged for the feature itself (under our current contracts). And it doesn't mention that it's a promotional offer either. I know they can change whatever they want, whenever they want to, but I think it is highly unlikely that a change in the price would affect those who already pay for the data plan. As far as I know, when ATT changes prices and policies it only affects new customers and contracts [including upgrades for existing customers]. They call it "grandfather" plans. Since VVM requires the existing data plan, I consider it a new feature of that plan, thus included in the price of that plan, which can't be changed for existing customers of the plan who do not sign new contracts.
The way I see it, they could have created a new data plan w/ this new feature if they wanted to charge for it.
I imagine the most effective way for them to get away with charging us more for something they offered for "free" under no pretense of promotion is to get rid of the grandfather plan upon upgrading (and offer a new data plan at a new price), since they are not obligated to honor it after a new contract is signed.
Last edited by I_love_my_bold; 08-26-09 at 09:52 AM.
Reason: provisions
Really a shame to repeat such unhelpful rumours, from unknowledgeable agents. It's free and will MOST LIKELY remain such for those who get it on their Bold.
Originally Posted by AT&T
Visual Voicemail is available for the BlackBerry Bold smartphone. Visual Voicemail is free* of charge to customers with a BlackBerry data plan.
I'm no attorney, but they have enough to know not to live up to their own words. Somebody soon may pay for VVM, but not iPhone plans or BB Bold plan holders.
I am speaking to a rep right now. The VVM is free for good as long as you have the data plan. Who ever spoke to a rep and heard 4.99...that was probably bout the enhanced voice mail. VVM will continue to be free as long as you have the data plan. No need to worry anyone.