1. anto4114's Avatar
    Hello all,

    Ever since i upgraded to the tour, i have been getting at least one call failed a day, all in random spots. I used to have the curve and never had any problems with reception.

    Tried a battery pull and of course a *228.

    Has anyone else noticed anything with signal strength of this phone?

    Please help!
    07-20-09 01:16 AM
  2. rantingryan's Avatar
    Coming from the Storm I have nothing but praise for the Tours radio...

    Maybe a bad device? You sure you did option 2 on 228?
    07-20-09 01:38 AM
  3. Robk812's Avatar
    Signal strength and call quality has been top notch so far
    07-20-09 01:43 AM
  4. loudsystem's Avatar
    i have noticed a bar or two less than my curve but it still works fine everywhere...
    07-20-09 01:45 AM
  5. Iceman0803's Avatar
    Signal strength has been just as good with my Tour as it was for my Pearl.
    07-20-09 01:47 AM
  6. jsanta11's Avatar
    Cant complain here..Signal has been strong and clear..
    07-20-09 01:54 AM
  7. lostsoul19's Avatar
    Mine has dropped calls at least once a day since I had it. They are sending me a new Tour out I should have it Tuesday hopefully this problem will be corrected.
    07-20-09 02:46 AM
  8. b.asagba's Avatar
    signal strength is fine for me. i believe there is a thread about calling in and changing something to improve call bars. but to tell u the truth i have yet to recieve a call on this device. =( no one likes me.
    07-20-09 03:02 AM
  9. BellaLuna's Avatar
    You might check to see if "Global" is the default network setting. In the US, change it in Options/Mobile Network/Network Technology to 1xEV and that should help after you go to Manage Connections, turn them off, then back on again. It worked for me...
    07-20-09 10:42 AM
  10. merc476's Avatar
    I agree that the signal on my Tour hasn't been as good as my old vx-6800 and to be quite honest my calls aren't as clear either. This was my initial impression of the phone. Since I lost my Tour on Saturday, i've been back on my old phone til i get the replacement and that confirmed it for me. Hopefully it was just the phone and the new replacement will sound better and have better range.
    07-20-09 11:01 AM
  11. cbunting's Avatar
    I typically had 3-4 bars at my house, anywhere including the basement. Now I'm lucky if I get 2 or 1... and I've dropped nearly every call I've received , and actually roamed several times.. I'm calling sprint today as my tour MUST be defective.
    07-20-09 12:52 PM
  12. cbunting's Avatar
    just called sprint and they are overnighting me a new one... I hope it works better
    07-20-09 01:32 PM
  13. AHfootball12#CB's Avatar
    it is your phone, i experienced the same issue until i swapped it out for a new tour. my new one works perfectly
    07-20-09 01:42 PM
  14. cbunting's Avatar
    awesome....I was hoping that was the case...
    07-20-09 02:00 PM
  15. avillarini's Avatar
    I had a little problem with the reception, but after restarting it seemed to work fine. Also if you're on Verizon be sure to dial *228 and update the roaming capabilities. It seems to help a bit.
    07-20-09 02:16 PM
  16. anto4114's Avatar
    I just went to the VZW store and got mine replaced. I will let you all know if it works...
    07-20-09 02:44 PM
  17. renny's Avatar
    My signal strength and call quality have both been outstanding. No complaints from me.
    07-20-09 03:27 PM
  18. danmcq's Avatar
    My reception is poorer than my 8330's in some areas.
    07-20-09 03:37 PM
  19. Alexd's Avatar
    yeah mine is goofy too.. its anoying.. ill give it a day or so more if its still being goofy ill get it swaped. but it will go from 1x to 1xev and i notice it in apps.. like the apps wont work.. then it goes into 1xev and its great... i already changed my pref from global to 1xev.. no difference.. just tried *228 but that shouldnt do anything being its only 2 days old.. well see
    07-20-09 04:22 PM
  20. UniqueLife's Avatar
    No complaints from my 9630 so far the signal strength and call quality is awesome better than my blackberry storm! Glad I got the tour
    07-20-09 04:48 PM
  21. arcanexvi's Avatar
    Hopefully my tour doesn't have the issues that my friend's did. Sounded like he was talking through a piece of cellophane all the time.
    07-20-09 04:52 PM
  22. pfunder33's Avatar
    My signal strength/call quality isn't as good as it was with my 8830.. Also, in my basement I get significantly worse service, too..
    07-20-09 05:54 PM
  23. cbunting's Avatar
    too bad, I just got my replacement today and it's the same way...drops calls consistantly in my house, and signal is all over the place... I guess it's back to my 8703
    07-21-09 04:12 PM
  24. MobileCal's Avatar
    This is one the reasons I returned my 2 Tours last week. While the call quality was amazing, the reception was terrible compared to my 8330. I would drop calls in places I never had before. Hopefully they'll fix the issue in a few months.
    07-21-09 11:03 PM
  25. graymulligan's Avatar
    I never drop calls, because, you see, I have the network.

    Mine's been just as good as my curve, and a tick better than the storm.
    07-21-09 11:19 PM
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