[neri2495]

I am trying to replace my storm through Blackberry Tech support. It is currently non active on a VZW line, but it does not seem to charge well. So I am attempting to call Blackberry but cannot get a hold of them. Has anyone had experience with this, or the best way to go about contacting them?

[zkyevolved]

I doubt they'd take requests directly. You'd need to go through VZN

[Badwolf67]

Roger that, you will need to go to VZW to get your replacement as painful as it may be.

[Mountain]

Verizon customer service has been very good for me in the past. It's not so bad... they correct the problem right over the phone most of time.