1. thepaintedpony's Avatar
    Today is apparently not a good BB day. :-(

    I need to log-in to BlackBerry Internet Service to resend my service books and update the host routing table.

    When I go to log-in, my username/password fails. I tried to use the "Forgot Password?" feature and tried BOTH to have it sent to my BB device using email, AND tried using the PIN. It says that it successfully sent an email to my device, but my device is not getting it at all. So I'm completely stuck.

    And ideas from the BB experts?

    Is there any where else I can log-in and/or change this info? Of course, to get support from Verizon, you need to send them email, which could take days! Please help!
    02-17-09 12:53 PM
  2. thepaintedpony's Avatar
    Thank you - that worked! I just called them. Much appreciate your help!
    02-17-09 01:22 PM
  3. xliderider's Avatar
    You can also resend your service books from your BB by doing the following:

    Email Settings (icon looks like an envelope w/a gear on it) > Service Books > Resend Service Books

    To reregister your HRT:

    Options > Advanced Options > Host Routing, Press Enter > Menu, select Register Now
    02-17-09 01:32 PM
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