1. rutjkrutjk's Avatar
    I just got a replacement (new) storm, and I used the BB desktop manager to move all the contacts and emails and so forth.

    How do i wipe out the old Storm completely before mailing it back??

    Sorry if it has been answered already. I did run a search under "wipe out" and couldn't find.
    02-04-09 09:58 PM
  2. LiteTouch Man's Avatar
    Do a search for JL_Cmder
    You'll find it easy

    But you might want to re-install the
    OFFICIAL OS back...
    02-04-09 10:01 PM
  3. rutjkrutjk's Avatar
    Thanks for your help.

    I've been reading a lot on this forum and I did read the post that showed how to wipe using what you stated it.

    I guess that's the only way to do it. I was hoping that there is a way from Storm itself that allows to erase all the pictures and contacts and so forth. I tried to figure it out and went though basic every option on the phone, but I think I have to delete the contact one by one, individually as are the pictures.
    02-04-09 11:22 PM
  4. RHChan84's Avatar
    Yes there is.

    Go to Options > Security Options > General Settings then hit the BB button then hit "Wipe Device". Will wipe everything except the OS.
    02-04-09 11:36 PM
  5. rutjkrutjk's Avatar
    this is why i love crackberry!!!!!

    Unbelieveable how many knowledge people are on this forum.

    THANK YOU VERY MUCH!!
    02-05-09 12:13 AM
  6. kistler11's Avatar
    We had lost our directions on how to wipe them out.
    02-13-09 08:40 PM
  7. DoctorNeutron's Avatar
    I highly recommend the stock VZN screen protector and the Zeiss Lens Cloths from Walmart (about every 3-4 days). But then, shoot, what do VZN, Zeiss, and Walmart know about anything ? I have been using the same screen protector for about 2 1/2 months and I have the instincts/characteristics of Mr. Monk when it comes to my Storm screen. In between the Zeiss Cloths, I just use a clean, soft cloth, frequently.

    Doctor Neutron
    Last edited by DoctorNeutron; 02-13-09 at 10:02 PM.
    02-13-09 09:59 PM
  8. TheSultan's Avatar
    I highly recommend the stock VZN screen protector and the Zeiss Lens Cloths from Walmart (about every 3-4 days). But then, shoot, what do VZN, Zeiss, and Walmart know about anything ? I have been using the same screen protector for about 2 1/2 months and I have the instincts/characteristics of Mr. Monk when it comes to my Storm screen. In between the Zeiss Cloths, I just use a clean, soft cloth, frequently.

    Doctor Neutron
    lol @ this. The OP was asking how to "wipe clean" the DATA on the device, not the OUTSIDE.
    02-24-09 08:14 PM
  9. Pumathree's Avatar
    i am using a storm on the verizon network, and im running into a similar issue.

    if i do the memory wipe, will i be able to get my same blackberry email addy again?? i have alot of emails coming specifically to it
    09-19-09 06:39 AM
  10. freakboy2539's Avatar
    yes your email addy will not change
    09-19-09 11:01 PM
  11. Aberk07's Avatar
    I highly recommend the stock VZN screen protector and the Zeiss Lens Cloths from Walmart (about every 3-4 days). But then, shoot, what do VZN, Zeiss, and Walmart know about anything ? I have been using the same screen protector for about 2 1/2 months and I have the instincts/characteristics of Mr. Monk when it comes to my Storm screen. In between the Zeiss Cloths, I just use a clean, soft cloth, frequently.

    Doctor Neutron
    You sir just made my day roflmao.

    Posted from my CrackBerry at wapforums.crackberry.com
    09-20-09 12:08 AM
  12. ssjtiamat's Avatar
    I highly recommend the stock VZN screen protector and the Zeiss Lens Cloths from Walmart (about every 3-4 days). But then, shoot, what do VZN, Zeiss, and Walmart know about anything ? I have been using the same screen protector for about 2 1/2 months and I have the instincts/characteristics of Mr. Monk when it comes to my Storm screen. In between the Zeiss Cloths, I just use a clean, soft cloth, frequently.

    Doctor Neutron
    haha.. lol.
    09-20-09 03:07 AM
  13. mikesbikessb's Avatar
    my storm 1 stopped working.
    It will not turn on.

    Verizon sent me a new one.
    How can I wipe all old info, contacts, calandar, etc before I send it in, if it can not turn on?

    Thanks
    Mike in Seal Beach
    12-29-09 09:40 PM
  14. ps2widow's Avatar
    When I wipe my device...will it stay unlocked? I'm using an unlocked storm and I am ready to sell it. Will it still be unlocked? Thanks.
    03-22-10 05:54 PM
  15. DUKDIKz's Avatar
    When I wipe my device...will it stay unlocked? I'm using an unlocked storm and I am ready to sell it. Will it still be unlocked? Thanks.
    i think it will stay unlock....
    03-22-10 06:08 PM
  16. Bud3269's Avatar
    Once it's unlocked, it stays unlocked!
    03-22-10 08:49 PM
  17. neeco51's Avatar
    Newbie here...do you unlock first and then wipe or wipe and then unlock?
    Thanks in advance.
    08-01-10 04:26 PM
  18. B-grace's Avatar
    Here's an easy way to wipe your personal info from your Storm2.

    From the home screen select the "Options" icon... then go to:
    Security Options > Security Wipe > then: Select the data you wish to wipe; then enter "blackberry" to confirm device wipe.
    11-21-11 08:14 PM
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