I've had no luck installing the Citi app for my 8330 and 8320. The website says they're supported, but when I access the link they send in the SMS, they say the 8300 is not supported.
1. To download the app to your blackberry, just go to the "Service Center" and you should find "Citi Mobile" under the "Account Services & Enrollments" (online.citibank.com/US/JRS/pands/detail.do?ID=CitiMobile). Once you provide your cell number, carrier and your supported phone it will send you two SMS Text messages. One for the download of the application and one with a PIN code.
**** NOTE: Make sure your browser configuration is set to Emulate Blackberry, because the download checks your device before the download starts.
2. Many of the models such as the 8830 (Curve) that are listed as supported devices have been put on the not supported list. Seems they have been having issues.
1. To download the app to your blackberry, just go to the "Service Center" and you should find "Citi Mobile" under the "Account Services & Enrollments" (online.citibank.com/US/JRS/pands/detail.do?ID=CitiMobile). Once you provide your cell number, carrier and your supported phone it will send you two SMS Text messages. One for the download of the application and one with a PIN code.
**** NOTE: Make sure your browser configuration is set to Emulate Blackberry, because the download checks your device before the download starts.
2. Many of the models such as the 8830 (Curve) that are listed as supported devices have been put on the not supported list. Seems they have been having issues.
Yeah I tried this on my stepmom's 8330 VZW Curve and when I click the download link it says the 8300 isn't supported, even though it specifically says the VZW 8330 Curve on Citi's site
I just figured out a way to get this working on the Curve 8900. It was actually so simple I wanted to kick myself. This was done on Tmobile but should work without issue for AT&T users.
First thing I did was sign up at the myciti site using my info and selecting the 8320. I received the txt and clicked the link. I then received the error so many here have also gotten.
Blackberry Curve 8300 is currently unsupported phone or whatever it is.
I realized that the 8300 was listed as a supported phone on the AT&T options and that my Curve 8900 was being recognized as a 8300. That was actually a good thing. First I tried to setup my phone number and set AT&T as my network, but needless to say, fail! So I changed back to tmobile and tried a different route.
Next I looked at the link i received in the text and saw that carrier was last part. In my case the link ended in carrier=tmobile. I copied the link, pasted it into the browser and changed carrier= to att. App downloaded without an issue. I now have the citibank mobile app installed and running. Good Times. I don't see why this wouldn't work on a bold also, as long as it is recognized as a 8300.
I just figured out a way to get this working on the Curve 8900. It was actually so simple I wanted to kick myself. This was done on Tmobile but should work without issue for AT&T users.
First thing I did was sign up at the myciti site using my info and selecting the 8320. I received the txt and clicked the link. I then received the error so many here have also gotten.
Blackberry Curve 8300 is currently unsupported phone or whatever it is.
I realized that the 8300 was listed as a supported phone on the AT&T options and that my Curve 8900 was being recognized as a 8300. That was actually a good thing. First I tried to setup my phone number and set AT&T as my network, but needless to say, fail! So I changed back to tmobile and tried a different route.
Next I looked at the link i received in the text and saw that carrier was last part. In my case the link ended in carrier=tmobile. I copied the link, pasted it into the browser and changed carrier= to att. App downloaded without an issue. I now have the citibank mobile app installed and running. Good Times. I don't see why this wouldn't work on a bold also, as long as it is recognized as a 8300.
I was about to answer the question about the 8900 and T-Mo, and, I then read you did EXACTLY what I did to get the 8900 working!!
