I have BES on my blackberry, when i back up and go to restore on the new one that i will be receiving, will the BES information be restored to the new blackberry as well, or do i have to go IT again and ask for assistance?
If you have an account on the BES, and use Outlook on your desktop to connect to your email server (Exchange?) then all you have to do is plug the BB in and run DM. It will go through an Enterprise Activation based on your Outlook profile. There is no need to call anyone or get help from anyone.
I have my outlook web access url, login and my password. Ive tried adding my work email to my blackberry this way but it doesn't want to take it. The only thing i'm leaving blank is were it says Mailbox Name: could this be the reason why its not taking?
Thank you
Last edited by ksmontoya; 01-15-09 at 08:27 AM.
Reason: typo
I am on BES, with Lotus Notes. When I got my replacement Storm, all I did was restore, and then connect to the RIM server using DM (log-in as normal to Office-Network). Enterprise Activation started automatically.