I appologize if anyone else has posted about this already, but I didn't find anything when I searched. My Storm's sound profiles work perfectly aside from when I have it in Vibrate Only. At that point my Storm will still make all noises associated with at least two people for whom I have custom ringtones set, even though they are supposed to be following the currently applied sound profile.
Are you saying Vibrate Only works for everyone else calling, but the contacts you have customized ringtones for? Might want to report that to [email protected] in case it's a known issue for them to work out.
this is a known issue and from what I understand, will be addressed in the next software update.
I really hope that RIM addresses this issue with the next update because it's ridiculous to have to create a separate custom profile just to set everything in vibrate mode. Everything should vibrate when "vibrate" mode is on.