1. jh5292's Avatar
    All of a sudden a handful of my apps on my Z30 will no longer load. They all show the green loading bar like they are opening for the first time and then just crash.

    Amazon
    Ebay
    Edmundo
    Yahtzee with Buddies

    I dug out my Passport that I stopped using because the keyboard started double typing and that opens all the apps fine.

    I've tried all the normal options, restarting, deleting and uninstalling (at least the apps that will let me) and nothing.

    Any ideas?
    03-25-17 09:18 AM
  2. tollfeeder's Avatar
    So Android apps only?

    Via Pasta CB10
    03-25-17 09:26 AM
  3. jh5292@hotmail.com's Avatar
    It appears that way but some of the apps came from BlackBerry World. I just tried a random stop watch app from blackberry world and it did the same thing.

    So Android apps only?

    Via Pasta CB10
    03-25-17 12:02 PM
  4. semime's Avatar
    How much on-device memory do you have remaining? Settings... storage and access.... device storage details.
    03-25-17 12:13 PM
  5. jh5292@hotmail.com's Avatar
    6gb free. 10 of 16 used
    03-25-17 12:34 PM
  6. conite's Avatar
    Reboot your phone by holding down the power button until it restarts. Then wait 15 minutes before touching it.
    03-25-17 12:47 PM
  7. semime's Avatar
    6gb free. 10 of 16 used
    I've had similar issue before on my Z30 when I filled my device to prevent a mandatory update but you've plenty of memory remaining. The only other time it occurred is when the Android Runtime corrupted. If reboots haven't sorted it out then I suspect that may be what's happened.

    For me, the easiest recourse was to backup my data and reload the OS. An autoloader is faster in my experience but obviously Link will reload the OS as well.
    03-25-17 12:53 PM
  8. jh5292@hotmail.com's Avatar
    Well I did a factory reset and before even restoring anything I gave it a try and amazon app store still won't open.
    03-25-17 07:32 PM
  9. conite's Avatar
    Well I did a factory reset and before even restoring anything I gave it a try and amazon app store still won't open.
    You're not waiting long enough.

    Wait at least 15 minutes after boot before running an android app.
    joewoo likes this.
    03-25-17 11:10 PM

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