1. vvkmr's Avatar
    I reloaded my phone software yesterday but it still have problem. It automatically turns off and doest not start for 3-4 hours . Sometimes it automatically restart, videos doesn't play, please help.

    Posted via CB10
    01-20-17 08:26 AM
  2. joeldf's Avatar
    Which specific model Z10 do you have?

    The STL100-1, or an STL100-2, 3 or 4?



    Posted via CB10
    01-20-17 08:36 AM
  3. vvkmr's Avatar
    Which specific model Z10 do you have?

    The STL100-1, or an STL100-2, 3 or 4?



    Posted via CB10
    STL100-1

    Posted via CB10
    01-20-17 08:45 AM
  4. Tim-ANC's Avatar
    Uh-oh, the -1. What OS version did you load on it?
    01-20-17 08:57 AM
  5. vvkmr's Avatar
    Uh-oh, the -1. What OS version did you load on it?
    10.3.2.2639

    Posted via CB10
    01-20-17 09:10 AM
  6. Niallac's Avatar
    How did you reload the OS? Via Link? Was there a problem that led you to reload in the first place?

    My suggestion would be to search these forums for the latest and greatest autoloader that is compatible with the STL100-1, then, making sure you have plenty of HDD space on your PC and charge in your Z10 battery, reload the OS via autoloader.

    I suggest this as I have found it, generally, to be the most reliable way of removing a questionable OS install.

    Posted via CB10
    01-21-17 09:09 PM
  7. brookie229's Avatar
    10.3.2.2639

    Posted via CB10
    I would recommend the 10.3.2.2813 autoloader.
    01-21-17 09:18 PM
  8. vvkmr's Avatar
    How did you reload the OS? Via Link? Was there a problem that led you to reload in the first place?

    My suggestion would be to search these forums for the latest and greatest autoloader that is compatible with the STL100-1, then, making sure you have plenty of HDD space on your PC and charge in your Z10 battery, reload the OS via autoloader.

    I suggest this as I have found it, generally, to be the most reliable way of removing a questionable OS install.

    Posted via CB10
    Yes via link. lots of problem.

    Posted via CB10
    01-22-17 03:42 AM
  9. vvkmr's Avatar
    [QUOTE=brookie229;12738182]I would recommend the 10.3.2.2813 autoloader.[/QUOTE
    But my phone have latest update.

    Posted via CB10
    01-22-17 03:43 AM
  10. tegar ramadhanu kariadinata's Avatar
    Reload your blackberry with autoloader again

    Posted via CB10
    01-22-17 03:48 AM
  11. menshawy's Avatar
    I think your last resort before you know it's 100% hardware issue is to nuke the phone first then load the OS. There's a topic here on how to do so. But I know of 3 STL100-1 that died (I owned two of them, third is my nephew's) so be prepared to accept its fate

    Posted via CB10
    01-22-17 05:02 AM

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