1. hsniteebouy's Avatar
    Please I need urgent help my SD card slot is damaged and I wiped my q5 I was prompt to upgrade to the latest OS but I just can't update it due to insufficient memory I have freed up my memory no app, music, video or pictures yet still I can't update it to the latest OS please help
    08-20-16 02:39 PM
  2. BB-JAM215's Avatar
    You can avoid the insufficient memory issue by doing the software update from a PC with the BlackBerry Link software.
    08-20-16 03:12 PM
  3. awindsr's Avatar
    Yes, computer + BlackBerry link

    Posted via CB10
    08-20-16 03:38 PM

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