06-09-16 09:31 PM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    As of yesterday, my facebook crashes when i open it on my BB Z30. Browser only crashes when accessing FB. It works fine on other internet sites. Has always worked on FB until today. I get the message: "the browser has crashed unexpectedly. You can choose to restore the pages or create a new blank page" i checked for updates and I have the most recent operating system. I've rebooted and reset the phone. What can I do to resolve this issue? It is having a negative on my personal and business life.
    06-08-16 09:35 PM
  2. Denise in Los Angeles's Avatar
    Denise in Los Angeles
    If you are using the shortcut to Facebook, it's not linking to the page correctly.

    Try using your browser instead, and save your page as a bookmark.

    Posted via the Diva's beautiful Red Passport!
  3. Bill Wilder's Avatar
    Bill Wilder
    I'm having the same problem if you find the answer share it Please
    06-08-16 10:12 PM
  4. Denise in Los Angeles's Avatar
    Denise in Los Angeles
    Ambassador
    If you are using the shortcut to Facebook, it's not linking to the page correctly.

    Try using your browser instead, and save your page as a bookmark.

    Posted via the Diva's beautiful Red Passport!
    06-08-16 10:53 PM
  5. chm985's Avatar
    chm985
    I am having the same issue on my passport. I can't access facebook on any browser without it crashing instantly.
    06-09-16 12:33 PM
  6. kbalaz's Avatar
    kbalaz
    Originally Posted by Denise in Los Angeles
    If you are using the shortcut to Facebook, it's not linking to the page correctly.

    Try using your browser instead, and save your page as a bookmark.

    Posted via the Diva's beautiful Red Passport!
    tried that, its not working either
    06-09-16 08:20 PM
  7. Ment's Avatar
    Ment
    Two members say this works.

    Try fix described here by clearing cache and going in and out of desktop mode. http://forums.crackberry.com/blackbe...l#post12463740
    06-09-16 09:31 PM
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