1. berriez's Avatar
    Hello there,

    I hav a BB Curve 8520. The software version is v5.0.0.681 (platform 5.2.0.6.7).
    I want to use blackberry app world, which i downloaded and installed on the phone, but it keeps having this error

    "App World requires the latest version of Blackberry ID".

    When i click update, it the says

    "Sorry, the software update server is unavailable. Please try again" and then it goes on to say:

    "Blackberry ID installation ailed. please try again later (80002)"

    I had this problem and so i security wiped the phone. I also have WiFi connection but i am unaware at all why i cannot update the blackberry ID still after all that. ive done battery pulls too. i cannot see anythign on my options menu to add or edit the blackberry ID.
    Pleaseeee please please can you assist me in this, and help me!! I will appreciate your support highly.

    Thank you.
    11-21-15 10:33 PM

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