1. stew_uk's Avatar
    I ordered a new screen complete from wholesale gadget parts, however after fitting the screen, without any problems the screen just flashes after the boot up, I removed the connector cable and refitted but no change finally swapping back the old screen and it loads perfectly. The only obvious difference is the Rev no on the label is lower than the screen that was fitted as standard. Any help or info would be appreciated.
    07-01-15 07:47 AM
  2. DaFoxGrey's Avatar
    Is it flickering, but otherwise usable or is it only flashing with no display?

    Most likely you got a defective replacement screen, however it could also be a proximity sensor issue.
    If the screen is usable while flashing, try running the BBVE Display Test and Sensor Test.
    BBVE here:
    https://appworld.blackberry.com/webs...ode=US&lang=en
    Use:
    Introducing BlackBerry Virtual Expert for BlackBerry 10 OS 10.2.1 | Inside BlackBerry Help Blog
    07-01-15 08:11 AM
  3. stew_uk's Avatar
    It is flickering, but usable. Will try that test thanks.
    07-01-15 11:32 AM
  4. kenzo_44's Avatar
    Try checking on different brightness levels. Should help reduce the flickering.

    Posted from Neverland!
    07-01-15 12:01 PM
  5. stew_uk's Avatar
    Thanks all, tried changing setting and sensor test. Ended up contacting Wholesale gadget parts and after a quick chat I got an email apologising and they have shipped a replacement screen and digitizer. Great service.
    FF22 and DaFoxGrey like this.
    07-02-15 02:18 AM

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