1. kaptanp3's Avatar
    my phone was in my pocket and now it showing

    warning

    you have entered am incorrect password 5 time. after 10 unsuccessful attempts your device data will be erased ..

    on home scren it shows 6/10 password and cancel +Ok botten

    when i put my password nothing is happening .. what should i do ..any method to open my phone again

    unable to connect with my PC OR BBLINK

    so down
    05-14-15 08:22 PM
  2. FF22's Avatar
    Are you sure you are entering the password correctly? A simple 4 digit password or a more complex one? Letters, numbers, symbols?

    When you say nothing happens, is the screen frozen? Press the POWER BUTTON and hold it until you see a Prompt to Restart.

    Or press both Volume UP and DOWN and hold them for 15-20 seconds.
  3. FF22's Avatar
    Are you sure you are entering the password correctly? A simple 4 digit password or a more complex one? Letters, numbers, symbols?

    When you say nothing happens, is the screen frozen? Press the POWER BUTTON and hold it until you see a Prompt to Restart.

    Or press both Volume UP and DOWN and hold them for 15-20 seconds.
    05-14-15 08:32 PM
  4. kaptanp3's Avatar
    restarted many times

    hard restart

    yep.. 4 digit password , when i press ok it stayed same. balck screen with symbol of 6/10, password incorrect
    05-14-15 08:52 PM
  5. igotaq's Avatar
    Does it say type "blackberry" to continue?

    Posted via CB10
    FF22 likes this.
    05-14-15 09:17 PM
  6. kaptanp3's Avatar
    wow i did ..working well now

    tks for saving my life

    cheers
    FF22 likes this.
    05-14-15 09:41 PM
  7. Kadamb Kaluskar's Avatar
    Hey,
    how did you solved it..??
    I am facing the same issue with my blackbeery Q-5
    05-28-15 04:51 AM
  8. pbeasley's Avatar
    After 5 unsuccessful attempts you have to type in BlackBerry and then it will let you try again

    Posted via the CrackBerry App for Android
    05-28-15 04:54 AM
  9. redantz's Avatar
    With BB10, the screen lock password is independent of the OS password. I hope you get the idea, I'm sure I used the wrong terminology.

    Posted via CB10
    05-28-15 08:21 AM

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