[tambensings]

Hey guys, heelllppppp! I'm from.Nigeria..i updated the android runtime from bb appworld, i'm new to Blackberry anyways..after i did the update, i was asked to restart my phone, i did so, and since then, my Android apps tgat were installed before that time(the time of the runtime update) stopped wprking and i cant seem to install new apps..anytime i attempt sideloading an APK file..it loads forever...help please guyss..am confused and stuck

Posted via CB10

[Tim-ANC]

Restart the phone and do not touch it for 20 minutes. Sometimes it takes ART some time boot up.

(credit Conite)

[tambensings]

Tim-ANC
Already done that..still not working
APK apps dont even install anymore..it jez says 'loading' and stays dat way forever
It dosnt even bring an option to click install


Posted via CB10

[conite]

What OS are you using?

The Runtime update is ONLY for 10.3.2.2876 and 10.3.2.2888.

[tambensings]

10.2


Posted via CB10

[tambensings]

What OS are you using?

The Runtime update is ONLY for 10.3.2.2876 and 10.3.2.2888.

Wow, my OS is 10.2..alredi send a screenshot
Jeez! Look like am ****ed-over! How do i get back my stock Android runtime and remove this updated runtime?
Any solutions??

Posted via CB10

[ppeters914]

Aren't there any descriptions or warnings on that? And how do people even see it? I searched BBW on "android", then "runtime", and didn't see anything related.

Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.2205

[conite]

Aren't there any descriptions or warnings on that? And how do people even see it? I searched BBW on "android", then "runtime", and didn't see anything related.

Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.2205

Only way is to follow a link without reading. And then not reading the update notes.

[Tim-ANC]

Wow, my OS is 10.2..alredi send a screenshot
Jeez! Look like am ****ed-over! How do i get back my stock Android runtime and remove this updated runtime?
Any solutions??

Posted via CB10

You posted over here:

http://forums.crackberry.com/showthread.php?t=1109207

Did you try Nicky's solution? Also you have old OS. Update might be needed

[conite]

Wow, my OS is 10.2..alredi send a screenshot
Jeez! Look like am ****ed-over! How do i get back my stock Android runtime and remove this updated runtime?
Any solutions??

Posted via CB10

You now have to reload your OS with Link, or run an autoloader. Both will wipe your device and allow you to start fresh. Do not backup or restore unless you use Ultimate Backup from BlackBerry World.

https://mega.nz/#!pVJVFagQ!7HO_BU6CL...Yc_Zc7uGGFw6lo

[joeldf]

Aren't there any descriptions or warnings on that? And how do people even see it? I searched BBW on "android", then "runtime", and didn't see anything related.

Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.2205

You can't search for it. It's not accessible that way. The only way to get it is by clicking on direct links to the BBW page while in the BlackBerry browser, and the bowser can't be in desktop mode.

There are few warnings once you get to the BBW page. You have to read it, but there's that big ol' "install" button up there... waiting... But the page that had the link should have had the warnings and listed the specific OS this was made for. Doesn't mean that it did.

Joel

[tambensings]

You now have to reload your OS with Link, or run an autoloader. Both will wipe your device and allow you to start fresh. Do not backup or restore unless you use Ultimate Backup from BlackBerry World.

https://mega.nz/#!pVJVFagQ!7HO_BU6CL...Yc_Zc7uGGFw6lo

Wow, dont know how to do those..i tried connecting my z10 to my PC via a USB cable...my PC says my device isnt recognised..am jez tired and fustrated...can i jez do a factory wipe/reset via security settings? will that solve the problem??
Thanks for all ur assistance, i really appreciate

Posted via CB10

[tambensings]

You posted over here:

http://forums.crackberry.com/showthread.php?t=1109207

Did you try Nicky's solution? Also you have old OS. Update might be needed

Yes i did..still stagnant.
Nothing's changed

Posted via CB10

[tambensings]

It has refused to upgrade too..


Posted via CB10

[tambensings]

@conite
How do i do all that? Autuloader and stuff? Can d problem b solved by doing a factory reset/security wipe?

Posted via CB10

[conite]

It has refused to upgrade too..

Posted via CB10

Yes. That's why you have to use an autoloader. I sent the link above.

[conite]

@conite
How do i do all that? Autuloader and stuff? Can d problem b solved by doing a factory reset/security wipe?

Posted via CB10

A security wipe will not resolve the problem. You need the new OS.

Backup with Ultimate Backup, download and unzip autoloader on your PC, plug in phone, run autoloader.

[Tim-ANC]

Wow, dont know how to do those..i tried connecting my z10 to my PC via a USB cable...my PC says my device isnt recognised..am jez tired and fustrated...can i jez do a factory wipe/reset via security settings? will that solve the problem??
Thanks for all ur assistance, i really appreciate

Posted via CB10

To get your PC to recognize it, go to settings, storage and access, access using USB, toggle USB mass storage mode

[joeldf]

To get your PC to recognize it, go to settings, storage and access, access using USB, toggle USB mass storage mode

That option is only there if the OP has a micro SD card installed, and that setting only gives removable USB access to that card. Not internal memory.

If there is no SD card, that option will not be available.

Joel

[Tim-ANC]

That option is only there if the OP has a micro SD card installed, and that setting only gives removable USB access to that card. Not internal memory.

If there is no SD card, that option will not be available.

Joel

Right. I forgot. Need BB Link to access the device files.