02-19-17 09:10 PM
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  1. b_martin89's Avatar
    b_martin89
    My wife and I both have Classics, and ever since the 10.3.3 update neither of our phones have been able to connect via bluetooth to our Chevy Cruze. We even deleted the devices from the car to set it up from scratch, but they won't pair. Just wondering if anyone has had a similar issue or know of a solution.

    Posted via CB10
    02-16-17 08:28 PM
  2. Tim-ANC's Avatar
    Tim-ANC
    Trusted Member
    Yes, that problem has been reported by several people after the update. The profile needs to be deleted from both the car and the phone then paired anew.

    http://forums.crackberry.com/blackbe...e-1098512-new/
    02-17-17 01:59 AM
  3. b_martin89's Avatar
    b_martin89
    Nope, tried that and still won't pair.

    Posted via CB10
    02-18-17 09:38 AM
  4. Tim-ANC's Avatar
    Tim-ANC
    Trusted Member
    Originally Posted by b_martin89
    Nope, tried that and still won't pair.

    Posted via CB10
    What is the full OS number you are on?
    02-18-17 10:10 AM
  5. b_martin89's Avatar
    b_martin89
    Originally Posted by Tim-ANC
    What is the full OS number you are on?
    10.3.3.2205

    Posted via CB10
    02-18-17 10:14 AM
  6. Tim-ANC's Avatar
    Tim-ANC
    Trusted Member
    Your OS is the latest.

    In the thread I posted, one person tried several times while cursing before it would pair.

    Shotgunning now: The mechanic in me thinks if you disconnect your car battery for 10 minutes, it will reset all its software systems. Consult your owners manual about what will be affected and decide for yourself. Pull the negative cable.
    02-19-17 02:17 AM
  7. b1mmuo27's Avatar
    b1mmuo27
    I am on Bell network. Called in last week after the update, my bluetooth acts like it's not on my phone. They contacted blackberry & told me they know it is a problem & they will have the usual update to fix it.

    Posted via CB10
    02-19-17 09:10 PM
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