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Old 04-22-2011, 12:46 PM
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Default Service outage - 4/22/2011

Data just went down, maybe 15 mins ago. No email, googletalk or browsing. Phone shows 1XEV, uppercase.

Verizon.

Northern VA.
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Old 04-22-2011, 12:55 PM
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Same here. I'm in East Tennessee.
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Old 04-22-2011, 01:01 PM
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A quick call to Verizon. got a very good tech, did some troubleshooting and im back online.
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Old 04-22-2011, 01:11 PM
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My BBM is down but BIS email and web works. Louisville, KY
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Old 04-22-2011, 01:46 PM
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All my data services are down with ATT in Northwest MI.
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Old 04-22-2011, 01:50 PM
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I am down completely here with Tmobile in Southern Cal
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Old 04-22-2011, 01:56 PM
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I'm having the same exact problem here in New Jersey. I have Verizon Wireless. No yahoo, bbm, aim, email, etc.
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Old 04-22-2011, 02:13 PM
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Unhappy

No email or data on Sprint in NY.
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Old 04-22-2011, 02:36 PM
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Verizon biz data support just confirmed a nationwide Blackberry data problem across all carriers. Not all devices are down, but it is widespread.

BBM is still only down for me. Email and web works.
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Old 04-22-2011, 02:38 PM
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I'm not getting emails, (tried a battery pull, no dice) and it won't let me connect to the email settings (to try to resend service books). However, Weatherbug is working, and ::gasp!:: Opera Mini actually loaded a page (it's been really spotty lately).
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Old 04-22-2011, 02:55 PM
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UPDATE - Less than five minutes after posting (3 hours without data), it appears that the issue has been resolved automatically.

Same here in Phoenix. It started around 10 AM Arizona. No data services (BBM, email, browser). Verizon tech support doesn't think it's an outage, but I beg to differ. They want me to do a master reset, but I am going wait until later to see if the issue resolves itself. My wife's phone is not having the same issue. Both are the Blackberry Tour.

Last edited by pelorick; 04-22-2011 at 02:59 PM. Reason: Update
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Old 04-22-2011, 03:02 PM
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Couple users at my firm are having the problem (only two reported so far) in Arkansas on AT&T. Battery pull and cycling the radio doesn't help. I am also unable to perform an Enterprise Activation to setup a BES user.

Update: looks like service has been restored.

Last edited by cversion7; 04-22-2011 at 03:06 PM.
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Old 04-22-2011, 03:33 PM
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Default Same in VA - Verizon

CLAIM there is no outage - I countered "that's the same thing you told me in January when only after it was fixed did you admit that there was a problem"

I got my data services back about 45 minutes ago, but lost them again 15 minutes later.

I find it unusual though - the technician when he was making me do useless steps of looking at the little sticker on the battery and inside the battery well to prove to him there was no water damage, that at no tiem did he ask if I was cionnected to wifi.....
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Old 04-22-2011, 04:18 PM
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I'm back up now too
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Old 04-22-2011, 05:19 PM
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I'm back up now as well. AT&T in northwest MI. Almost 4 hours of no data services.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > Service Outages   Service outage - 4/22/2011

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