RIM offers free apps after outage--oh wait

[Pat6290]

So RIM is offering free apps after the outage, great. Except the 9810 still has virtually no apps. Shazam, nope sorry. That's not available. This is getting ridiculous considering how its identical to the 9800 only faster. RIM needs to start getting things in order because there's a reason that the stock is down every day. I've had the 9810 since the day it launched in Canada and i'm still sitting here waiting for this app issue to be resolved. Apps that I've paid for are now useless to me, not to mention its October 17th and my playbook still has no e-mail. What are your thoughts on it? How much longer can we wait for "updates" in a world where the iPhone 4S sold 4 million units in its first weekend on sale

[No_One_11]

The problem is not with RIM. RIM does not program their apps. It is third party developers who created your apps, and who need to upgrade them.

While your 9810 may APPEAR identical to the 9800, only faster, nothing could be further from the truth. It uses entirely new hardware, and a new operating system. While some apps may just be a case of getting their graphics to work properly on a different resolution screen, for many others it may take a very intensive recoding.

The best thing you can do, is contact the developers of the apps you would like to see updated, and request that they do so. The good developers are usually quite responsive, though the apps that are easily ported likely already have been.

Regardless, the fact that an app hasn't been updated is hardly RIM's fault, or responsibility.

[kbz1960]

You have a 9810 so yes your playbook does have email.

[CUNAZ]

Originally Posted by No_One_11

Regardless, the fact that an app hasn't been updated is hardly RIM's fault, or responsibility.

Ultimately yes they are. RIM needs to take more leadership in the industry through developer relations, partnerships and vendor collaboration. To the consumer what matters is that their device works as expected; they don't want to hear that applications, hardware, etc have yet to be certified, upgraded, re-written etc and that will take months to achieve. Businesses do this wisely by waiting until their requirements are met, consumers don't. Consumers want the latest and greatest now. If RIM doesn't focus on the 'out of box' experience, consumers will move on. Its very evident.

[No_One_11]

RIM needs to take more leadership in the industry through developer relations, partnerships and vendor collaboration.

Hardly. No vendor, regardless of engagement, can control what its thousands of developers do. Even the vast majority of iPhone apps are not compatible with new OSes when they are first released. You make sure the major ones are, but you cannot control all of them. Take a look at similar forums on tipb.com. The entire forum is about software glitches and app incompatibility.

With every Windows release, you hear about how old applications no longer work. It is and should be an expected part of the technology upgrade cycle. It affects EVERY hardware and software developer for the platform.

With every phone hardware or software upgrade, there will be apps that don't keep up immediately. RIM is no different than anyone else on this.

[diabay]

Originally Posted by Pat6290

So RIM is offering free apps after the outage, great. Except the 9810 still has virtually no apps. Shazam, nope sorry. That's not available. This is getting ridiculous considering how its identical to the 9800 only faster. RIM needs to start getting things in order because there's a reason that the stock is down every day. I've had the 9810 since the day it launched in Canada and i'm still sitting here waiting for this app issue to be resolved. Apps that I've paid for are now useless to me, not to mention its October 17th and my playbook still has no e-mail. What are your thoughts on it? How much longer can we wait for "updates" in a world where the iPhone 4S sold 4 million units in its first weekend on sale

Well if your an app freak like myself just head on over to apple and buy yourself an ipod touch problem solved. Blackberry and ipod touch = bestfriends

Posted from my CrackBerry at wapforums.crackberry.com

[Pat6290]

Originally Posted by diabay

Well if your an app freak like myself just head on over to apple and buy yourself an ipod touch problem solved. Blackberry and ipod touch = bestfriends

Posted from my CrackBerry at wapforums.crackberry.com

After the outage I bought an iphone and got bell to give me a second sim for $10 a month, I got bbm on my 9810 and everything else on my iphone...to be honest i dont imagine having to do this for more than 6 months as the company is dooming itself. I have a business background so no i'm not just someone who is complaining about apps. The management can't even admit their own failures and top level execs are leaving at a ridiculous rate. The point of no return has passed

And yes it is within their control, clearly vendors don't see value in the blackberry. The US has lost its value in the blackberry, and if you break down the consolidated report you can see that their sales increases are coming from emerging markets which is hardly anything to brag about, if apple releases the 3G at the curve price in emerging markets they'd wipe RIM clean. I've defended this company for yeears and am tired of being let down every time

[BriniaSona]

ive had nothing but problems with my 9810, my 9800 worked like a dream, this one just dies, resets, comatoses itself, freezes, and now it wont connect with BIS.

[tamhanna]

If you ask me, the issue is different: the whole list is games only (see list at RIM offers free apps as apology – fails at it » TamsBlackBerry - the BlackBerry blog). But most RIM heads are business heads.

For business users, games are not exactly fun – many companies prohibit them, and it generally does not make a good impression to have a device full of games.

IMHO, RIM should instead have used this opportunity to highlight the number of available productivity apps to show that it has a business platform. I would have been happier about scientific calculator and stock tracker, for example.

[snackberry26]

Originally Posted by diabay

Well if your an app freak like myself just head on over to apple and buy yourself an ipod touch problem solved. Blackberry and ipod touch = bestfriends

I totally agree! Now, if I could only tether the iPod Touch to the Blackberry...

[a93hunt]

Originally Posted by snackberry26

I totally agree! Now, if I could only tether the iPod Touch to the Blackberry...

But you can.. I've established this several times before on these forums. (Not to sound harsh) jailbreak your idevice, download an app called iBluever, and you can tether the iPod touch to the Blackberry (or any other phone for that matter) through Bluetooth..

Posted from my CrackBerry at wapforums.crackberry.com

[srgvjam]

Wish I had a better ipod then. My Touch is a 1st generation, no bluetooth. Good to know though! (My fiance did get a 4th generation ipod touch on the weekend, but I don't think we'll be jailbreaking it)

[sjsplaty]

Personally, I don't want/need anything from RIM due to the outage. SH*T happens. no technology is infallible, and computers go down. What they are offering, however, is ridiculous. It would be like if there was a glitch in teh computer chips in all 2012 Mercedes cars that caused them to stop running at 11:11 on 11/11/11 and MB offered all its drivers free fuzzy dice, mudflaps and gun racks.Nice gesture, but just useless to most users.

[donbasilio]

Originally Posted by tamhanna

IMHO, RIM should instead have used this opportunity to highlight the number of available productivity apps to show that it has a business platform. I would have been happier about scientific calculator and stock tracker, for example.

Exactly. I got my 9810 knowing that it's probably my last BlackBerry. I think a previous poster hit it perfectly with "point of no return". I am not looking forward to the iPhone in my future. I just hope RIM and BIS last until my contract is up.

[Allamricn]

Well isn't this somewhat of a problem for more than 9810? People who got BB7 are all screwed by this unless BB makes an exception to purchase when the app becomes available.