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10-18-2011, 07:40 AM
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| |  How will RIM compensate me for the outage since my Career is not supporting App World
Hi All,
I'm wondering if RIM will compensate me for the outage of 3 days since my Career is not supporting App World? in this case it means I'm not going to get any free apps?
what to do? any help!  |
10-18-2011, 07:45 AM
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Contact your Carrier, and Ask THEM to compensate you, since you will not be receiving compensation through RIM
__________________ Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital.
Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.
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10-18-2011, 07:48 AM
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OR... you can accept that not everything is perfect and move on. Services have been restored, emails did come through and all is good. Why dwell?
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10-18-2011, 08:04 AM
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Quote:
Originally Posted by SmakBerry  OR... you can accept that not everything is perfect and move on. Services have been restored, emails did come through and all is good. Why dwell? | I couldn't just "LIKE" this, I had to also quote it to show my praise!
Personally, I can't stand how people feel cheated by this. Relax ya cheap shmucks 
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10-18-2011, 08:05 AM
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Quote:
Originally Posted by alabri4ever Hi All,
I'm wondering if RIM will compensate me for the outage of 3 days since my Career is not supporting App World? in this case it means I'm not going to get any free apps?
what to do? any help! | It's not compensation, it's a gift!
Posted from my CrackBerry at wapforums.crackberry.com
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10-18-2011, 08:26 AM
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Quote:
Originally Posted by daveshiz i take it you didnt have a 3 day outage over their??
what did you get a wee bit of one day
the op asked a reasonable question
yes rim are being generous yes its a big pr stunt as well
why dwell why p*** folk off with youre response | we got a good 36-48 hours before service was restored, encompassing 2 full business days.
And regardless of how long it is, it doesn't change the feelings of entitlement so many have.
__________________ Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital.
Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.
Cynicism is the intellectual cripple's substitute for intelligence. |
10-18-2011, 08:33 AM
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| | Channel 6 ABC in Philadelphia, PA Reported that RIM
will allow users to download $100 of free apps tomorrow. |
10-18-2011, 08:35 AM
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I can't believe how bloody cheap some people are. Get over it!
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10-18-2011, 08:36 AM
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Quote:
Originally Posted by daveshiz i take it you didnt have a 3 day outage over their??
what did you get a wee bit of one day
the op asked a reasonable question
yes rim are being generous yes its a big pr stunt as well
why dwell why p*** folk off with youre response | Not trying to **** anyone off, we were all affected. RIM has done a good job with communicating with their customers about what happened and has also offered everyone the free apps, they can't please everyone. Its been several days since services were restored and that is what I mean by dwelling.
My ISP went down with my company for almost a week and ALL emails were lost, there was no compensation, we were able to communicate with our suppliers and customers that there was a glitch and we worked around it and got over it.
Last time I checked this kind of thing does happen
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10-18-2011, 08:36 AM
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I would love a heavily discounted playbook! |
10-18-2011, 08:36 AM
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First contact your carrier and/or your Government's Telecommunications Gestapo and ask them why they are preventing RIM from allowing you to access the Appworld. Seems like tons of countries have access and the ones that don't have regimes that like to keep a tight control on what information the people consume.
Then you can realize that RIM doesn't owe you anything, your carrier pays RIM for your BIS subscription, so go to the carrier and see if you are owed any of the $5 monthly fee they pay to RIM for your BIS services. So let's see, $5 divided by 30 days is 17 cents per day after rounding up, and 17 cents times 4 days of outage is 68 cents. So let us know how much your carrier gives you and if it is equal to or over 68 cents then you are properly compensated!
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10-18-2011, 08:37 AM
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Do what deRusett suggests. Contact your carrier. They will almost always give you a credit, because they, unlike some people, understand that you might be a bit disappointed that you are not getting service you paid for.
Outages do happen, but they should not be considered a rite of cellular passage.
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10-18-2011, 08:38 AM
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Just want to add that this has been the biggest outage in RIM history, so its not like its constantly going down. I'd say it's pretty reliable given the history
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10-18-2011, 08:39 AM
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Quote:
Originally Posted by lnichols First contact your carrier and/or your Government's Telecommunications Gestapo and ask them why they are preventing RIM from allowing you to access the Appworld. Seems like tons of countries have access and the ones that don't have regimes that like to keep a tight control on what information the people consume.
Then you can realize that RIM doesn't owe you anything, your carrier pays RIM for your BIS subscription, so go to the carrier and see if you are owed any of the $5 monthly fee they pay to RIM for your BIS services. So let's see, $5 divided by 30 days is 17 cents per day after rounding up, and 17 cents times 4 days of outage is 68 cents. So let us know how much your carrier gives you and if it is equal to or over 68 cents then you are properly compensated! |
Sorry... that was funny.
A fairer assessment is to figure out what the carrier is charging the customer for the service, and work it from there. It may come out to be a bit more.
__________________ Quote:
Originally Posted by Dapper37 Call CB to hand out the crown, the most obvious of trolls has come forward! Hail king troll. | |
10-18-2011, 08:40 AM
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RIM, you owe me nothing. I lost BBM and email for just over a day, but my phone's voice service worked, and I could still use regular texting.
I think I may live after all.
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