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  1. -JewelZ-'s Avatar
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    Thread AuthorThread Author   #1  

    Exclamation CrackBerry Email Outage???

    I cannot send and receive emails on my crackberry email adress...

    Everything else works perfekt!

    Are they any problems known?
    Follow me on Twitter: www.twitter.com/marjan_p
  2. -JewelZ-'s Avatar
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    This failed email I get, when I try to send an email to my @crackberry.com adress

    ----------
    Mail delivery failed: returning message to sender

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    XXX@mobileemail.vodafone.at
    (generated from XXX@crackberry.com)
    SMTP error from remote mail server after RCPT TO:<XXX@mobileemail.vodafone.at>:



    Can anybody help me?

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by -JewelZ-; 10-27-2011 at 12:25 PM.
  3. BigBadWulf's Avatar

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    #3  

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    Testing in progress.
    WAPers do it With A Passion

    Zee - Cue Warrior ..``..``..``..``.. Born to  ..``..``..``..``.. BBOS Upgrade Guide

    BB10 - If you don't, kittens will die .................................................. ......................................Kevin - "I call you the PITA I love"
    Thanked by:
    -JewelZ- (10-24-2011) 
  4. -JewelZ-'s Avatar
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    Thread AuthorThread Author   #4  

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    Now i've tried to put another email address (gmail, hotmail) witch should be forwarded with crackberry.com
    But it still doesn't work!

    Posted from my CrackBerry at wapforums.crackberry.com
  5. Adam Zeis's Avatar
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    #5  

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    Try disabling then re-enabling the @crackberry forward. Doesn't look to be any issues with the servers at the moment.

    Also, be sure to give it a bit to kick in if you change the address to which it forwards and also check your spam folders.
  6. BigBadWulf's Avatar

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    Just tested my own, and it took but a split second to show up at the forwarding email.
    WAPers do it With A Passion

    Zee - Cue Warrior ..``..``..``..``.. Born to  ..``..``..``..``.. BBOS Upgrade Guide

    BB10 - If you don't, kittens will die .................................................. ......................................Kevin - "I call you the PITA I love"
  7. -JewelZ-'s Avatar
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    what does that mean to me?

    how I said, I've tries several emails to be forwarded...and it doesn't work
    Follow me on Twitter: www.twitter.com/marjan_p
  8. -JewelZ-'s Avatar
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    I do not want to be annoying, but my CB email address do not works for 6 days!!
    Follow me on Twitter: www.twitter.com/marjan_p
  9. intprd04's Avatar
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    #9  

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    My @CrackBerry.com works fine as well. My yahoo was a little slow on Saturday, but seems to be fixed today and is unrelated.

    Posted from my CrackBerry at wapforums.crackberry.com
  10. -JewelZ-'s Avatar
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    It happens again -.-

    I really think about to end with BlackBerry I'm so sad
    Follow me on Twitter: www.twitter.com/marjan_p
  11. metroside's Avatar
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    #11  

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    Don't worry Jewel's I seem to be having the same issue. I have changed email addresses as well as re-enabled the account with no luck. Any help would be appreciated as I'm concerned I am not receiving important emails.
    Sony W850 --> Toshiba G500 --> Samsung Omnia --> BB Bold 9000 --> BB Torch 9800 --> BB Q10

    Twitter: @richramo
  12. 2repou's Avatar
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    #12  

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    Mine is out again.
  13. -JewelZ-'s Avatar
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    Quote Originally Posted by 2repou View Post
    Mine is out again.
    Why again? Did it ever before?
    Follow me on Twitter: www.twitter.com/marjan_p
  14. 2repou's Avatar
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    Quote Originally Posted by -JewelZ- View Post
    Why again? Did it ever before?
    see

    http://forums.crackberry.com/site-qu...8/#post6629999
  15. -JewelZ-'s Avatar
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    Ok, with millhouse78 we are allready 4 users with the same problem...

    And I thought its up to me...
    Follow me on Twitter: www.twitter.com/marjan_p
  16. -JewelZ-'s Avatar
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    I'm in contact with an technician from RIM Support Team, and he send me this email, after I showed him my error message, and he checked it, he send me this answer

    *******************

    The error message you submitted tells us the email was sent properly but the error is on the server side, its Crackberry that is giving the error from their servers.

    *******************

    I hope this will help the CrackBerry team for the troubleshooting
    Follow me on Twitter: www.twitter.com/marjan_p
  17. metroside's Avatar
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    #17  

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    The response I received was is it still happening? That was three days go.
    Sony W850 --> Toshiba G500 --> Samsung Omnia --> BB Bold 9000 --> BB Torch 9800 --> BB Q10

    Twitter: @richramo
  18. -JewelZ-'s Avatar
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    From RIM? Or CB?
    Follow me on Twitter: www.twitter.com/marjan_p
  19. 2repou's Avatar
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    #19  

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    I changed the forward to address again today it it started working. I have not yet got any messages from the last week but I am getting the new ones
  20. metroside's Avatar
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    #20  

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    Quote Originally Posted by 2repou View Post
    I changed the forward to address again today it it started working. I have not yet got any messages from the last week but I am getting the new ones
    I second that. Emails are starting to come through today.
    Sony W850 --> Toshiba G500 --> Samsung Omnia --> BB Bold 9000 --> BB Torch 9800 --> BB Q10

    Twitter: @richramo
  21. metroside's Avatar
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    #21  

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    Email forwarding doesn't seem to be working again.

    Can't get my Keycodes from the Blackberry Beta site and after sending a test message to the forwarding address I have not received it yet.
    Sony W850 --> Toshiba G500 --> Samsung Omnia --> BB Bold 9000 --> BB Torch 9800 --> BB Q10

    Twitter: @richramo
  22. -JewelZ-'s Avatar
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    I get the information from RIM that, this problem is known at CrackBerry...

    They already were contacted for some time ago...and nothing happen

    I switched to iPhone for the next few weeks, hopping that CB can troubelshoot this problem
    Follow me on Twitter: www.twitter.com/marjan_p
  23. -JewelZ-'s Avatar
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    will something happen with our problem? or isn't it big enough to take up this matter???????
    Follow me on Twitter: www.twitter.com/marjan_p
  24. BigBadWulf's Avatar

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    Since it's working for the vast overwhelming majority, including all moderator reporting, regardless what RIM and the carriers suggest, the problem is not coming from CrackBerry, so there's nothing we can do to resolve it.
    WAPers do it With A Passion

    Zee - Cue Warrior ..``..``..``..``.. Born to  ..``..``..``..``.. BBOS Upgrade Guide

    BB10 - If you don't, kittens will die .................................................. ......................................Kevin - "I call you the PITA I love"
  25. Adam Zeis's Avatar
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    #25  

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    There are two possible reasons for this:

    The email forwarding rules aren't being applied to the mail server. Sometimes this happens when some of the servers are updated/upgraded, and we have to configure them again to make it work again. We did some tests, and all the servers are configured properly.

    The email is rejected by the destination account. We had an issue a few months back where our email server was blacklisted (because of the hacking), but has been fine for a while. We checked the CB email forwarding server, and it isn't listed on any of the black listing services. So if you aren't getting email on an account, then it most likely means that your account has banned email from the crackberry.com domain. There is nothing we can do about it unfortunately. I would recommend switching to a different account, or contact the administrator that manages your email accounts to get them to allow forwarded emails from @crackberry.com domain.

    Best we can do - sorry for any inconvenience.
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