
11-20-2011, 01:05 PM
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| | CrackBerry Newbie Device(s): BlackBerry Bold 9930 Carrier: Verizon Pin: 32FB6072 | | Location: Columbus, Ohio, USA Join Date: Jun 2010 Posts: 9 Likes Received: 0
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So I just got off the phone with Verizon Tech Support Tier II.
We walked through a multitude of steps to try and correct the issue.
Finally, it was recommended to try to "Reactive" through Verizon automated system.
(*228)
This seems to have done the trick for the time being, but if it acts up again they know I will be calling back.
Side Note:
Either I am uneducated or the Verizon guy was, but he kept arguing about how BlackBerry's seem to operate.
-How OS's get approved through Verizon before being pushed out to the phones.
-Data Compression (Tried to tell me BlackBerry eats just as much data as iOS and Android....)
Plus, a few other tid bits. After a few rounds of debates he just dropped it.
Whether he admitted to himself he was wrong, or just let the customer be right. I don't know. However, I think they should become a little more educated on products they supposedly support.
__________________
-Nate
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