Carrier outage or RIM servers?

**Bilaal** · 05-06-2012, 08:25 AM

I've been unable to send messages through BBM/PIN messages. I just get the 'tick', with no 'D' or 'R' and it's been like this for over 30mins now. I've texted two of my friends and I'm not the only one.

On two occassions, I got an 'X' when I attempted to send a message using BBM. I'm able to surf the net and use BIS data required apps such as Facebook, Social Feeds etc, but not BBM or PIN msgn'

I really hope it's not another outage. That would not look good.

**Ben1232** · 05-06-2012, 08:51 AM

I have the same. I'm in the UK. I thought everyone had their phone off.

My email works but not BBM its tempramental

**Ben1232** · 05-06-2012, 08:52 AM

Oh you are in the UK too

**xenrobia** · 05-06-2012, 08:57 AM

In Canada and things are working for me. Just pinged a friend and it got "D'ed," but it's early here so I wouldn't expect more.

**byul** · 05-06-2012, 08:58 AM

No issue's here, all working fine.

**M.Rizk** · 05-06-2012, 09:02 AM

Same! All stopped working here in Qatar!

**Bilaal** · 05-06-2012, 09:10 AM

Yeah, I'm the UK and only the tick appearing and nothing else would suggest their phone's are either switched off or they don't have enough network coverage to recieve the message. The messages are either not sending/recieving at all or very, very slow.

This isn't good news. I'm on the o2 network.

**Ben1232** · 05-06-2012, 09:25 AM

This is a joke. I am even unable to find the Blackberry uk email address to ask them what's happening.

*byul I bbm'ed you and it just shows the tick.

**M.Rizk** · 05-06-2012, 09:32 AM

My emails starting working BBM fully down.

**Bilaal** · 05-06-2012, 09:40 AM

We're definitely not the only ones. People on Twitter are starting to complain...

**mssca** · 05-06-2012, 09:40 AM

I am on Telus Canada and I don't have this issue. May be this has to with your service provider.

Sent from BlackBerry Bold 9900

**M.Rizk** · 05-06-2012, 09:41 AM

Originally Posted by mss-ca

I am on Telus Canada and I don't have this issue. May be this has to with your service provider.

Sent from BlackBerry Bold 9900

Issue applies on EMEA Server only but soon will build up backlog on Canada Server and you will be included. Don't worry we will be waiting for you to join the party xD

**byul** · 05-06-2012, 09:42 AM

It's a little bit slow but i get some BBM's but not that from you ben. I sended you back and it shows a tick.

**Ben1232** · 05-06-2012, 09:45 AM

I'm on Vodafone UK I don't think it's a carrier issue as BBM is bb servers not carrier masts

And ty I'm gonna look on twitter. Ty previous poster

**byul** · 05-06-2012, 09:46 AM

Lol ben just received your wall of text on bbm.

**morlock_man** · 05-06-2012, 09:46 AM

Bell Canada here, no problems to report.

If they're dropping the 4G playbooks, they might be rolling out BBM server upgrades to accomodate the platform. At least its taking place on a Sunday, not during the work week.

**Ben1232** · 05-06-2012, 09:47 AM

Originally Posted by byul

It's a little bit slow but i get some BBM's but not that from you ben. I sended you back and it shows a tick.

Oh same here. I'll try again buddy

**Bilaal** · 05-06-2012, 09:50 AM

I'm on the o2-UK network and things seem to be picking back up now. I sent a BC message and I got a reply from one person who's also on o2, 'ticks', 'd's and 'r's seem to be appearing straight away too.

**Bilaal** · 05-06-2012, 09:51 AM

Yup. I can confirm, I've sent myself a couple of PIN messages, sent two messages on BBM and all send and recieve on time.

**byul** · 05-06-2012, 09:53 AM

It's a little bit slow and takes a little bit slower to receive and send but seems to be working ok.

**Ben1232** · 05-06-2012, 09:55 AM

Originally Posted by byul

Lol ben just received your wall of text on bbm.

Oh still showing a text this end mate.

Has anyone heard official news from Blackberry ?

**Bilaal** · 05-06-2012, 10:03 AM

Originally Posted by Ben1232

Has anyone heard official news from Blackberry ?

This will not happen unless another World-wide outage occurs again. Even then, didn't they respond pretty late which resulted in a lot of pissed of consumers?

**M.Rizk** · 05-06-2012, 10:08 AM

Originally Posted by Bilaal

This will not happen unless another World-wide outage occurs again. Even then, didn't they respond pretty late which resulted in a lot of pissed of consumers?

Vodafone Qatar BB Customer Service over-loaded now already with callers. Never had to wait in line but no been on hold for long lol

**Ben1232** · 05-06-2012, 10:09 AM

Originally Posted by Bilaal

This will not happen unless another World-wide outage occurs again. Even then, didn't they respond pretty late which resulted in a lot of pissed of consumers?

So true. I just hope its not another 2 day outage and they don't tell us f**k all until they fix it.............for now CB is my friend