Carrier / BIS / BES Service Outage Forum

**team_leader_alpha1** · 07-22-2011, 12:07 PM

Anyone having problems with BBM today? Seems to me that BBM is not working...... Just curious

**Alexandros04** · 07-23-2011, 08:18 AM

BBM doesn't work fine in the netherlands on vodafone and KPN. I'm in Greece (with dutch carrier) again having problems with bbm, anyone else having problems?

**psarna** · 07-23-2011, 09:16 AM

I seem to be having BBM nw problems

**Seagrave7** · 07-26-2011, 08:38 AM

Anyone having BB MMS issues? Called sprint over the weekend, they said problem started last Friday and it was a BB Nationwide issue. I still can't send MMS. They go out but no one receives them. Anyone else having the same issue? I have a BB 9630.

**Grauwulf** · 07-26-2011, 05:55 PM

I've also been having issues on and off for the last few weeks with BBM not delivering to my gf, she is on Verizon and I'm on Bell. I was having issues with various other contacts, but they were either on Bell or Rogers. This past weekend, it has switched to all my messages going through to her and none of hers at all are coming to me. She is able to send messages to other people on Bell, but they are delayed by a few minutes. We have tried everything we can think of, battery pulls, data off/on, remove and re-install BBM on both our phones and deleted and re-added each other to our contact lists, no change. We are to the point of wiping our phones and trying that, but I see that more people are having issues.

It would be nice if RIM would speak up when there are issues instead of leaving us guessing. Clearly this *isn't* a carrier specific issue.

**MichaelPayton21** · 08-05-2011, 05:38 PM

Sprint has been in and out for 3 days in North-Eastern Ohio. CustService won't admit there's a problem even my phone is in roaming or has no signal for hours at a time in my home area. Not happy right now.

Posted from my CrackBerry at wapforums.crackberry.com

**Rootbrian** · 09-08-2011, 07:13 PM

BIS is lagging in and out in Toronto with TELUS. I have been getting floods of e-mails at a time. I hope it clears up soon! Two days of this!

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**bmoney1229** · 09-08-2011, 08:39 PM

Originally Posted by Rootbrian

BIS is lagging in and out in Toronto with TELUS. I have been getting floods of e-mails at a time. I hope it clears up soon! Two days of this!

Posted from my CrackBerry at wapforums.crackberry.com

Having the same problem in California

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**doughboyy** · 09-10-2011, 08:56 AM

Anyone having problems with Rogers? Been down for nearly an hour or so in the Vancouver area

edit// pulled bat and sim for a bit and issue resolved itself

**Rootbrian** · 09-14-2011, 10:01 AM

An update: called telus and got a trouble ticket issued, issue should be fixed within 24 hours from yesterday at 7:51pm. Tonight at 7:51pm it should be solved. I hope they aren't bull****ting me, cause I would be quite disappointed to have to call in and get it troubleshooted again.

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**loriov** · 09-16-2011, 08:59 AM

Me and my GF are having huge BIS problem. PIN not sending, BBM messages taking forever to get sent or to receive them... Anybody else having those issues?

**liltoadie** · 09-16-2011, 09:34 AM

There seem to be issues across the board...various carriers, email, BBM etc. Hopefully it will get straightened out soon.

**John Yester** · 09-16-2011, 09:39 AM

9/16/2011 BBM/BIS outage discussion

For updates

**scouts36** · 09-23-2011, 01:10 PM

BIS is out in Argentina today.

I just spoke to my carrier (Movistar-Telefonica) and they said there was a nation wide BB service outage..
Mails come and go.. but any app that uses the data plan is dead...

**AlexXF** · 09-25-2011, 04:33 AM

BIS is out from yesterday in Czech Republic (Vodafone).

**juice1179** · 09-25-2011, 05:45 AM

BIS out in Ireland (Vodafone)

**Matt_8900** · 09-25-2011, 10:41 AM

Slow on Three/ o2 Ireland too.

**jaknife** · 10-04-2011, 11:12 AM

BIS on O2 UK, anyone else?

**Rootbrian** · 10-04-2011, 11:16 AM

Originally Posted by jaknife

BIS on O2 UK, anyone else?

Try going into mobile network options and toggling data services off and on. Sometimes that works.

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**Rootbrian** · 10-12-2011, 12:21 AM

BlackBerry Internet Service (data/e-mail) is completely out in Toronto/Canada. It's likely canada-wide. Wi-fi works fine, but none of the apps do. I found this out when the Maps app didn't download anything.

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**day_moon** · 10-12-2011, 12:53 AM

BBM music, Blackberry twitter and App world those are the only apps working right now for me
Vancouver, with Rogers here.

**kojita** · 10-12-2011, 05:09 AM

BIS gmail, BBM and twitter are down here in Belgium (Europe)

**ccmtcanada** · 10-12-2011, 02:10 PM

Bell Mobility...Toronto...

Everything working again...

**Rootbrian** · 10-12-2011, 11:32 PM

TELUS Mobility, e-mail not working, not even sending/receiving, data works fine. Ubersocial laggs to death.

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