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Old 06-07-2011, 07:06 AM
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Exclamation BIS over Wi-Fi not working in UK

Got o2 & Orange Blackberry's and both have "connecting: Error" status messages in the wifi menu. Have tried two other ISP's but same issue.

Anyone else got this problem?
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Old 06-07-2011, 08:50 AM
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Yep, I do, everyone here at work does and friends in other parts of the UK do as well.....

Real pain in the backside.

The service went down for me around 2130 last night (6th June) and I cannot find any offical RIM acknowledgement of the problem anywhere.....
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Last edited by plagus; 06-07-2011 at 08:55 AM.
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Old 06-07-2011, 05:34 PM
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Same for me and others.

BIS over WIFI stopped working - BlackBerry Support Community Forums
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Old 06-08-2011, 07:24 AM
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My wife and I have the same problem. We both have AirTel (India) connection service and are currently traveling in the Middle East. All was working fine till Monday night (June 6th). Can surfe the net through WIFI, but not BIS service through WIFI. It works if I connect to the local network through EDGE however. Anyone have a fix please let me know......
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Old 06-08-2011, 02:15 PM
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Quote:
Originally Posted by intoxicating View Post
Got o2 & Orange Blackberry's and both have "connecting: Error" status messages in the wifi menu. Have tried two other ISP's but same issue.

Anyone else got this problem?
I'm in Spain with Movistar and have been having the same problem for the past 2 or 3 days. I thought it was carrier related and so I called them and argued with them for about an hour over this issue.

BIS over WIFI seems to be down. Maybe it's the redirected website. When I go to WIFI diagnostics I can see under "BB Infrastructure" that there is a box with an X next to "connecting". Address used 193.109.81.88:443 Maybe this is a European-wide problem.

Is yours still not working? Can I confirm that you are all getting the same problems with no BBmessenger over WIFI and the BB icon not dropping down next to the WIFI antenna?
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Old 06-08-2011, 02:20 PM
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I found this...looks like we're not the only ones.

http://crackberry.com/possible-bis-o...omment-1049200
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Old 06-10-2011, 03:25 PM
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Quote:
Originally Posted by bazzyg View Post
I found this...looks like we're not the only ones.

Possible BIS outage across Europe and North America | CrackBerry.com
There's thousands of us apparently. It would seem that RIM have acknowledged the problem and are working on it but it's taking them long enough. Dammed annoying.
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Old 06-11-2011, 03:57 PM
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This seems to be working again now over wifi, only noticed this a few hours ago so could have been fixed much earlier ! Is it working for everybody else ?

Posted from my CrackBerry at wapforums.crackberry.com
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Old 06-11-2011, 04:38 PM
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Quote:
Originally Posted by dmcd09 View Post
This seems to be working again now over wifi, only noticed this a few hours ago so could have been fixed much earlier ! Is it working for everybody else ?

Posted from my CrackBerry at wapforums.crackberry.com
Yes, its back up for the majority of people however it still seems like a few people may be suffering.
Throughout the outage it has been updated on Twitter - @UK_BlackBerry

Last edited by GeorgeBBerry; 06-11-2011 at 04:42 PM. Reason: N/A
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Old 06-11-2011, 05:58 PM
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Working since 5 pm Saturday (7 hours ago) and solid on both my 9700 on OS6 and my wife's 9700 on OS5.

Well done RIM, took you long enough. Lol.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Carrier Discussion > Service Outages   BIS over Wi-Fi not working in UK

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