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  1. Spetnik's Avatar
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    Thread AuthorThread Author   #1  

    Exclamation ALERT:Major BIS Outage? 12-17-2009 *Updated*

    Judging from my own issues and other posts around the forum/web, it seems as if there are major BIS issues with sending/receiving mail. Resending service books not only doesn't help, but my device does not even receive the service books.

    I have gotten the following errors:
    Message Status: Expected attachment request expired
    Message Status: Transaction error - failure at service

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by Spetnik; 12-23-2009 at 08:48 AM.
  2. originalgabriel's Avatar
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    #2  

    Default

    I'm on T-Mobile and SMS messages seem to be working (intermittently), but e-mail is down for the count
  3. Spetnik's Avatar
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    Default

    I seem to have no issues with web browsing or PIN messages. It seems that the issue is mainly BIS email. All of my email accounts are currently Gmail/Google Apps accounts. I will try a non-Google account and see if it is any better.
  4. Spetnik's Avatar
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    Nope, the new email address is not even showing up on my BB (after adding via BIS interface). I guess that confirms that no service books are coming through.
  5. miatapaul's Avatar
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    #5  

    Default

    Problems here in NJ too on VZW.
  6. v17
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    #6  

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    Yup BIS is down. Not getting any email currently. Last one rec'd was around 2am EST.

    On Rogers network in Toronto
    Walk the Talk
  7. kwnd623's Avatar
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    #7  

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    Good thought it was my phone had a 552 error last night downloading beejive. Illinois here on Verizon.

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by kwnd623; 12-17-2009 at 06:12 AM.
  8. whippetcat's Avatar
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    #8  

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    Definitely a problem. Can't send email via BIS in New Jersey. Also, my Today Plus theme is only showing my calendar starting in January, 2010, but not sure this is related.
  9. kdubBB's Avatar
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    #9  

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    Not getting email on any of my verizon BB's in NC. Service books not coming through either.
  10. Gquie's Avatar
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    #10  

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    Same issue here in Vancouver BC on TELUS. No emails from my hotmail account BUT emails ARE coming through on my @telus.blackberry.net account. Indicates partial service I would assume.

    BBM and browsing working fine. Just no emails from anything other than blackberry.net email accounts.
  11. eklisiewicz's Avatar
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    #11  

    Default BIS continues to be down for me as well

    I can actually send mail out through the BB mailbox, but I cannot receive it. Web browsing and BB Messenger both work, as does my Gmail client.

    Have not tried texting anyone, but isn't SMS separate from BIS anyway?
  12. garyf33's Avatar
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    #12  

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    Same here in PA on AT&T.
  13. kirkgbr's Avatar
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    #13  

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    BIS email broken in DFW with AT&T
  14. jskinvest's Avatar
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    #14  

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    No email here since about 2:00AM. Gmail and hotmail
  15. sambowomble's Avatar
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    #15  

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    VZ/8330/Central Florida/Email:down/Web:up/Apps that use web:up
  16. dpreiner's Avatar
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    #16  

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    Email is also down in Baltimore, MD since around 2am as well. Web stuff is working.
  17. normdoggy's Avatar
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    #17  

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    Email down in South Georgia as well.
  18. Alex338's Avatar
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    Rogers in Canada. Last e-mail received 3:02 am EST. Definitely down ATM.
  19. sambowomble's Avatar
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    Got off phone with Verizon for my area, confirmed BIS outage, she did not know the ticket number or what exactly is affected but it is BIS only, not BES and the outage is confirmed by RIM.
  20. ekyle125's Avatar
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    #20  

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    Just got off the phone with a VZW rep. I did a security wipe in an attempt to fix a memory leak but my BIS email addys wouldn't come up. Resend service books, reregister host routing table, etc. Nothing worked. She said the email portion of BIS is down and there is no ETA on turnover time. BES email, browser works. I'm switching to Android for my upgrade. I've had enough of this sh**
    Mmmmm.... Android.
    Blog: AzureBlade
  21. Fidelio_o's Avatar
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    #21  

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    Yup I am out for the count here also, No Emails coming throught, nor service books. Noticed it at around 4am. Bold 9700, T-mobile, NY.
  22. Davec1234's Avatar
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    #22  

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    I've had a BB since June and can count 4 outages for sure in that timframe.
    Is this just the way it is?

    Posted from my CrackBerry at wapforums.crackberry.com
  23. timmy7117's Avatar
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    #23  

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    Quote Originally Posted by ekyle125 View Post
    Just got off the phone with a VZW rep. I did a security wipe in an attempt to fix a memory leak but my BIS email addys wouldn't come up. Resend service books, reregister host routing table, etc. Nothing worked. She said the email portion of BIS is down and there is no ETA on turnover time. BES email, browser works. I'm switching to Android for my upgrade. I've had enough of this sh**
    GOOD....bye
  24. Davec1234's Avatar
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    Quote Originally Posted by ekyle125 View Post
    Just got off the phone with a VZW rep. I did a security wipe in an attempt to fix a memory leak but my BIS email addys wouldn't come up. Resend service books, reregister host routing table, etc. Nothing worked. She said the email portion of BIS is down and there is no ETA on turnover time. BES email, browser works. I'm switching to Android for my upgrade. I've had enough of this sh**
    My upgrade is in June, I feel ya.

    Posted from my CrackBerry at wapforums.crackberry.com
  25. crackles0613's Avatar
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    #25  

    Default Email down in New York Northern Suburban Area Too!

    No email via BIS here either! 20 miles due North of New York City.
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