Results 1 to 5 of 5
- 09-30-2009, 06:56 AM
Thread Author #1
Retention Plan , SAF not wavied?
Recently i talked to a retention CS rep, they offered me the usual unlimited 6pm weekday and weekend plan + and to remove the SAF fee, Today i checked the "Plan Change Pending" section of my account and this is what it shows:
Doesn't seem like they have wavied the monthly SAF fee?
__________________________________________________ _________
200 Wday/Unltd Eve/Wkend - $30.00
* Target Message Tag - $0.00
* Target Message Tag - $0.00
* 5PM Early Eve. Calling Option
* Goodwill 25 Minute Credit
* Tenure Reward - 10 Min Bonus
* 50 Bonus minutes
* 50 Bonus minutes
* 50 Bonus minutes
* Unl. Incoming local calls
* 100 Bonus minutes
* 100 Bonus minutes
* 100 Bonus minutes
* 250 Bonus minutes
* 250 Bonus minutes
* 250 Bonus minutes
* Unltd Inc Calling Bonus
* 6pm Early Eve Calling Bonus
* 6pm Early Eve Calling Bonus
* 100 Bonus Minutes
* Unltd Inc Calling Bonus
* 100 Bonus Minutes
* Unltd Inc Calling Bonus
* 100 Bonus Minutes
* Unlimited Eve/Wknd Minutes
* 200 Weekday Minutes
* 50 Bonus minutes
* 100 Bonus minutes
* Early Evening/Weekend 6pm
* Early Evening/Weekend 6pm
* 6pm Early Evenings
Additional Services
* Network Features *
* Enhanced Voicemail
* Detailed Billing
* Rogers to Rogers Calling
* 2500 Sent/Unlim Received Text
Additional Charges**
* System Access Fee - $6.95 - Monthly
* 9-1-1 Emergency Access Fee - $0.50 - Monthly
__________________________________________________ _________ - 09-30-2009, 11:23 AMThread Author #2
Well looks like I have call them again soon, looks my plan didn't get any cheaper but more expensive if anything..
Posted from my CrackBerry at wapforums.crackberry.com - 09-30-2009, 12:48 PM #3
About the only thing they can do to waive the fee is give you a credit on your plan for the same amount every month. They did this for me, but not in relation for the SAF so I know it's possible.
- 09-30-2009, 01:23 PMThread Author #4
Well I was thinking they would give me monthly credit to cover the SAF but the change plan pending information didn't mention anything about monthly credit..
Originally Posted by Radius 
The only thing i see that is credit related is "Goodwill 25 Minute Credit", anyone have a idea what that is?
Posted from my CrackBerry at wapforums.crackberry.comLast edited by masoth; 09-30-2009 at 04:32 PM.
- 10-08-2009, 11:03 AM #5
Retentions can, or either has been able to (at one point in time) waive the S.A.F. I have seen it twice on retention plans listed as System Access Fee Credit. Mind you, these plans were retention plans and have been around for a long time. I was shocked to see it when i did, but there are people who are getting it waived.
Reply
