I need to get this out somewhere, seriously.
So back when I was young my relatives got me on a Blackberry plan, it was all good until I had the Bold 9900. Lots of issues with it, most importantly signal issues. Bar would always drop to almost zero than back to full bars all the time. I tried to fix it every way imagineable. I then came to the conclusion its the sim card, so I tried it in the old BB Pearl flip, same issue but alot better. I then swapped the bold 9900 for another one through the rogers rep. STILL SAME ISSUE. Then when I became an adult, I took over the contract and made a new one with a new sim card and got the Galaxy S3.
Awesome phone but still signal problem! And a flickering screen sometimes when I type, I changed every setting to make it work and even factory reset it. Same problem, I call the rogers reps and NONE ever want to do their job, just keep sending me back and forth to eachother. One rep even told me to go to the store when the store said I had to call them! Whenever I speak to a Rogers rep on the phone it's always choppy but never any other number I call. The Visual Voice mail is also too. But it's in the value pack with the caller ID.
Then I finally swapped the SG3 for a new one and guess what.... STILL THE SAME PROBLEMS. I just signed a new 3 year contract too and I feel doomed.
- 10-23-12, 05:50 PM #2
Sorry about your issues...
To confirm during this entire process you got a new SIM, right? Also does anyone else in your household suffer the signal loss issue?
Lastly when connected to WIFI does it work okay?
Sent from my iPhone using Tapatalk
Do you know if it's possible to send them my phone back since it's still under 15 days and then just cancel my contract? I can't deal with their crap anymore.
- 10-23-12, 06:35 PM #5
Since you're within the 15 days, you should be able to return and cancel. Of not, make some 'noise'
Sent from the 'Smart-thing' in my hand using Tapatalk
How do I cancel. Update. Their voice mail is a joke. I'm FORCED to use Visual Voice mail which is absolute crap. It keeps syncing a million times eating up my battery and it always disconnects my data saying error. Looks like I'm not the only one with that problem either.
Last edited by enze; 10-24-12 at 02:03 PM.
- 11-03-12, 01:51 PM #7
Does your plan have Wifi calling as a feature? If so, I wonder if the spotty reception is due to your finicky wifi.
As for cancelling, just choose the option to cancel your account when you call their automated service. You may get a retentions rep that will do whatever it takes to keep you with them.
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