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  1. chromance's Avatar
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    Default Best Plan from rogers retention

    Just curious if any of you have had experiance with dealing with Rogers
    retention for service ? Whats the best plan you've gotten from the retention
    department?
  2. hbshmoe's Avatar
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    #2  

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    Quote Originally Posted by Chromance View Post
    Just curious if any of you have had experiance with dealing with Rogers
    retention for service ? Whats the best plan you've gotten from the retention
    department?
    $50 unlimited calling and texting from Canada to anywhere in North America.

    Posted from my CrackBerry at wapforums.crackberry.com
  3. DX9
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    #3  

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    $85 tax in for unlimited calling and text in Canada and US with 3GB of Data.
  4. _StephenBB81's Avatar
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    Default

    Just under $100 for
    Unlimited Calling North America wide
    6GB of Data
    $1/MB of data while Roaming in the USA
    voicemail/call display etc
    oops...
    Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital. \
  5. Snick Snack's Avatar
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    #5  

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    350 anytime minutes/unlimited early ev/wknd (I use over 1000 minutes a month)
    Text msging 250 texts
    unlimited incoming calls
    unlimited network - Rogers to Rogers; Rogers to Fido
    6GB Data/no charge tethering
    voice mail
    200 minutes Cda wide long distance

    All in with taxes - $150.00
  6. _StephenBB81's Avatar
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    #6  

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    Quote Originally Posted by Snick Snack View Post
    350 anytime minutes/unlimited early ev/wknd (I use over 1000 minutes a month)
    Text msging 250 texts
    unlimited incoming calls
    unlimited network - Rogers to Rogers; Rogers to Fido
    6GB Data/no charge tethering
    voice mail
    200 minutes Cda wide long distance

    All in with taxes - $150.00
    How long have you been with Rogers?
    I get everything you get an more for under $100 taxes in
    oops...
    Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital. \
  7. Snick Snack's Avatar
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    #7  

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    Quote Originally Posted by deRusett View Post
    How long have you been with Rogers?
    I get everything you get an more for under $100 taxes in
    For 10+ years. How long have you been with Rogers? I can't believe you got your's so cheap... arrghh.. but I'm wondering if it's because it's a zone thing? I'm in BC and I think you're in ON?

    D**mn you Rogers!

    Maybe I should call them back, however I've just upgraded to a Torch last fall and rolled this plan over. I've had this same plan for 4+ years... when I went to renew they told me this plan doesn't even exist anymore... I know for sure the data plan is less GB and more money...
  8. euro2low's Avatar
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    I have a few questions... Right now my plan is pretty decent, i know i can get much better but i'm willing to wait a bit. my contract is up december 2012. Now... when i renewed, i had gotten a new phone for free but have since changed to the torch, which i bough off contract from the US, and sold my other phone.

    I was just wondering what the real advantage is by letting my contract expire and buying handsets @ full price and not signing a contract to get a reduced rate on the phone i am buying.

    will they really give you the best possible price if you say "i don't want a rebate on a phone, i don't want a contract... give me your best monthly plan?"

    or would rogers be more willing to give me a GREAT plan if i say i'll sign for a year but you don't need to subsidize my phone??

    we have 6 cell lines with rogers in my family all being paid from either the business or my father who pays for my siblings.

    I'm looking to negotiate for one of these two plans which i have seen people able to get from rogers:

    Unlimited North America calling
    Unlimited Txt Msg Global
    Voicemail & Call Display
    1Gg data
    NO CONTRACT
    $65 A MONTH TAXES INCL

    - $50 Unlimited North America Call and Text
    - Free Caller ID
    - $30 6GB data
    - $10 + $15 credits
    Total: $65 + taxes
  9. _StephenBB81's Avatar
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    #9  

    Default

    Quote Originally Posted by Snick Snack View Post
    For 10+ years. How long have you been with Rogers? I can't believe you got your's so cheap... arrghh.. but I'm wondering if it's because it's a zone thing? I'm in BC and I think you're in ON?

    D**mn you Rogers!

    Maybe I should call them back, however I've just upgraded to a Torch last fall and rolled this plan over. I've had this same plan for 4+ years... when I went to renew they told me this plan doesn't even exist anymore... I know for sure the data plan is less GB and more money...
    I've been with them 6months

    call rogers retentions and ask for the 50 north American plan.
    then they'll add your data plan
    oops...
    Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital. \
  10. _StephenBB81's Avatar
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    #10  

    Default

    Quote Originally Posted by euro2low View Post
    I have a few questions... Right now my plan is pretty decent, i know i can get much better but i'm willing to wait a bit. my contract is up december 2012. Now... when i renewed, i had gotten a new phone for free but have since changed to the torch, which i bough off contract from the US, and sold my other phone.

    I was just wondering what the real advantage is by letting my contract expire and buying handsets @ full price and not signing a contract to get a reduced rate on the phone i am buying.

    will they really give you the best possible price if you say "i don't want a rebate on a phone, i don't want a contract... give me your best monthly plan?"

    or would rogers be more willing to give me a GREAT plan if i say i'll sign for a year but you don't need to subsidize my phone??

    we have 6 cell lines with rogers in my family all being paid from either the business or my father who pays for my siblings.

    I'm looking to negotiate for one of these two plans which i have seen people able to get from rogers:

    Unlimited North America calling
    Unlimited Txt Msg Global
    Voicemail & Call Display
    1Gg data
    NO CONTRACT
    $65 A MONTH TAXES INCL

    - $50 Unlimited North America Call and Text
    - Free Caller ID
    - $30 6GB data
    - $10 + $15 credits
    Total: $65 + taxes
    I do not understand how 50 + 30 +10 +15 = 65

    I do not know anyone who has a non corporate bb who pays less than 70 for a decent phone plan + decent data
    oops...
    Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital. \
  11. Snick Snack's Avatar
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    #11  

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    Quote Originally Posted by deRusett View Post
    I've been with them 6months

    call rogers retentions and ask for the 50 north American plan.
    then they'll add your data plan
    Thanks for the tip. So to be clear this 50 north am plan does have unlimited minutes? I get a lot of incoming calls as much as my outgoing calls and pretty well everyone in my company is on Rogers or Fido so I don't want to lose the free incoming.

    But I will check it out.
  12. euro2low's Avatar
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    #12  

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    Quote Originally Posted by deRusett View Post
    I do not understand how 50 + 30 +10 +15 = 65

    I do not know anyone who has a non corporate bb who pays less than 70 for a decent phone plan + decent data
    Its 50+30 -10-15 credit

    Posted from my CrackBerry at wapforums.crackberry.com
  13. shabbs's Avatar
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    #13  

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    Quote Originally Posted by euro2low View Post
    Its 50+30 -10-15 credit
    Still does not add up...

    $50 + $30 - $10 - $15 = $55

    That's pretty amazing.
    [shabbs]
    BlackBerry Z10 running OS v10.1.0.2354
    BlackBerry PlayBook 32GB running OS v2.1.0.1314
  14. _StephenBB81's Avatar
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    #14  

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    Quote Originally Posted by Snick Snack View Post
    Thanks for the tip. So to be clear this 50 north am plan does have unlimited minutes? I get a lot of incoming calls as much as my outgoing calls and pretty well everyone in my company is on Rogers or Fido so I don't want to lose the free incoming.

    But I will check it out.

    I asked the rep this as well

    and she said basically I get to Stop counting minutes!!

    so it is Unlimited incoming/out going, any time, as long as you are in Canada, and calling within North America.
    oops...
    Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital. \
  15. chromance's Avatar
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    Thread AuthorThread Author   #15  

    Default Plans

    Well i like the 50 NA Plan looks fairly decent.. this is what i currently have now.

    700/Unltd Early Eve/Wknds Plan 50.00
    BB Data Value Pack* 30.00
    9-1-1 Emergency Access Fee 0.75
    System Access Fee 6.95
    Total before taxes: $89.85
    GST (862395381 RT0001) 4.50

    I hate paying for that darn system access fee..

    IM ready to get a new phone Plus my fiance will be switching over from bell to rogers! so im in the hunt for 2 new phones.... hopefully that leads to good plans.
  16. iguinu's Avatar
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    i pay $17.50
    200 min
    unlimited e/we @6pm
    unlimited incoming
    unlimited rog 2 rog, rog 2 fido
    100 canada ld
    +$10 caller id text vm
    +$30 6bg
    all under 65 tax all in
    and this wasnt even retention, it was reg cs and im in ab
  17. shabbs's Avatar
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    #17  

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    No one has a "Smartphone Value Pack" in their plan?
    [shabbs]
    BlackBerry Z10 running OS v10.1.0.2354
    BlackBerry PlayBook 32GB running OS v2.1.0.1314
  18. DenDen2008
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    #18  

    Default

    Quote Originally Posted by Chromance View Post
    Just curious if any of you have had experiance with dealing with Rogers
    retention for service ? Whats the best plan you've gotten from the retention
    department?

    Talking to retention is like initiating a sparring match.
    Be firm but nice and patient also don't show any weakness and know what you want and what you're talking about.

    Also don't say u heard of others with this plan because they will try and stonewall you and tell you that its not their job to give you a plan your buddies have.

    In the end, if you have a legitimate grievance you're far more likely to get what you want but also hope you get someone weak that you can exploit.

    Mine is not the greatest, but it suits my current needs.
    250 min/unltd eve & weekends
    6pm early evenings <-- Credited
    6GB data plan
    Smartphone Value Pack <-- Whatever that gives me
    UMA/Talkspot <-- most recent credited acquisition due to me living in a poorly services area.
    100 Minutes Canada wide calling <-- Free

    All in all after tax its $76.
  19. SmakBerry's Avatar
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    #19  

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    unlimited North American calling.
    6gb data
    unlimited txs Canada and the US
    text vm,vm, call display

    No SAF
    65.00 plus tax

    Nice to not worry about daytime minutes ever again
  20. GeneKam's Avatar
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    #20  

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    Wow i get ripped off
    45 - Unlimited local calling and Canada and us text
    30 - 6 GBs data
    8 - Caller id
    -8 Credit for caller ID
    How did you guys get 50 north american calling, they wanted 10$ for that.
    I have been with rogers for like 8 years too

    Smakberry i want your plan! How the **** did you get it so low?
  21. chromance's Avatar
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    Thread AuthorThread Author   #21  

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    Canadians are being ripped off when it comes to mobile plans !! big TIME .. we need to take a stand or something. Especially with the Canadian dollar out perfoming the u.s dollar ... Canadians are way too laid back and continue to be ripped off by our own goverment and large corporations !!!!!!!! friggin BS!!!!
  22. SmakBerry's Avatar
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    Quote Originally Posted by GeneKam View Post
    Wow i get ripped off
    45 - Unlimited local calling and Canada and us text
    30 - 6 GBs data
    8 - Caller id
    -8 Credit for caller ID
    How did you guys get 50 north american calling, they wanted 10$ for that.
    I have been with rogers for like 8 years too

    Smakberry i want your plan! How the **** did you get it so low?
    17 years with Rogers helps for sure.

    Call retentions and see what they can do for you. Not sure if they are offering the NA plan anymore though.
  23. _StephenBB81's Avatar
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    #23  

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    Quote Originally Posted by SmakBerry View Post
    17 years with Rogers helps for sure.

    Call retentions and see what they can do for you. Not sure if they are offering the NA plan anymore though.
    I got the N/A plan in April, so I think they have it still

    AND! I am only with them now for 6 months
    oops...
    Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital. \
  24. satanberry's Avatar
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    Quote Originally Posted by iguinu View Post
    i pay $17.50
    200 min
    unlimited e/we @6pm
    unlimited incoming
    unlimited rog 2 rog, rog 2 fido
    100 canada ld
    +$10 caller id text vm
    +$30 6bg
    all under 65 tax all in
    and this wasnt even retention, it was reg cs and im in ab
    I have this exact plan except for the 100 minute long distance. But I'm getting $10 credit for the value pack so I'm around $57 all in.

    I've been with Rogers 10+ years with 2 lines. It doesn't matter. The retention rep even told me "the squeaky wheel gets the grease". If you don't complain, you don't get.

    Posted from my CrackBerry at wapforums.crackberry.com
  25. GeneKam's Avatar
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    I called and they said its extra 10 for na calling. Not too bad
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