Video performance on new Laptop not so great. Help!!!

**luqman24** · 06-26-2012, 09:28 AM

So my sister bought a new laptop recently and have me her old one. Installed Windows 7 Ultimate on it from scratch. It's a good laptop, fast, very responsive but video performance isn't so great. Tried watching videos on YouTube, Hulu, and Netflix but the video was very laggy and gittery. Im sure it's not my internet connection because it's really fast and never had issues with it ever also interms of speed and I'm pretty sure the problem has to do more wih the video card. Here's the full specs of the PC and hopefully I can get this issue fixed. Thanks for your help in advance!

Toshiba Satellite L305-S5885 Specs (15.4", Core 2 Duo T5750, Vista Home Premium, 3 GB RAM, 250 GB HDD) - Laptops - CNET Reviews

**kbz1960** · 06-26-2012, 09:45 AM

Have you download and installed the Toshiba video drivers for win7 for your model?

**luqman24** · 06-26-2012, 11:35 AM

Originally Posted by kbz1960

Have you download and installed the Toshiba video drivers for win7 for your model?

Not sure, will check that out

**trucky** · 06-26-2012, 12:18 PM

kbz is right... You need to have a good current driver for the Intel GMA X3100 video adapter. The generics in Win7 won't likely do it justice. It should do "ok" for laptop video, not always the best choice for a gaming platform.

**luqman24** · 06-26-2012, 05:11 PM

Ok so I guess that was the problem. I updated all the drivers and stuff and everything is a lot smoother now except when I'm watching videos on Hulu. Idk what's causing it considering playing videos on other sites is smooth. Could it be that my video card not good enough or what?

**luqman24** · 06-26-2012, 06:43 PM

Nevermind, it just updated to service pack 1 and everything is going smooth now

**luqman24** · 06-27-2012, 10:57 AM

New problem, laptop keeps turnin off when it becomes really hot after watch videos for atleast 10 minutes. And my fan is located on the bottom of the laptop, could that be the problem?

**kbz1960** · 06-27-2012, 11:00 AM

Back to Toshiba to download and install chipset drivers.

**trucky** · 06-27-2012, 11:01 AM

Some laptops have the dubious distinction of having their cooling vents and fans on the bottom. This makes them virtually unusable as, well... a laptop. Very poor engineering if they were to ask me, but they didn't. If you keep it on anything soft you effectively reduce the airflow to almost nothing and it will overheat and do a thermal shutdown. A quick solution is to get a cutting board or large hardcover book to sit between you and the laptop. They make special thingies that do the same but for too many pesos, imho.

**kbz1960** · 06-27-2012, 11:03 AM

If it is having the vents covered I use an upsidedown tv tray.

**luqman24** · 06-27-2012, 01:08 PM

I thought so because when I touch the bottom of the laptop after it shuts down it's very hot, so I ordered a cooling pad from eBay and hopefully this fixes the problem.