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  1. rupam95's Avatar
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    Thread AuthorThread Author   #1  

    Default Stellarium app?

    I recently bought the Stellarium app, but after two seconds of running the app...it just freezes. I'm on OS 2.1 BETA.

    Is this app working for you guys on OS 2.1 beta?
  2. BB_Bmore's Avatar
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    #2  

    Default

    No I also noticed that the beta breaks it.
    I waited...It launched...Im still waiting...
  3. rupam95's Avatar
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    Thread AuthorThread Author   #3  

    Default

    I'm on the official release of 2.1 and the app still crashes. DARN!

    How do i get a refund now?
  4. mggr's Avatar
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    #4  

    Default Refund

    I've emailed them, still no response since Monday on any support for the freezing. I guess we all give it a week, if there is no notification of an update, we all file a refund with Paypal, which I'm sure will get blackberry/stellarium attention.

    We can individually file a dispute for a transaction as we haven't received a working product as described for the price given. Paypal are very quick at resolving these issues.
  5. #5  

    Default

    Send an email to appworldbilling@rim.com
  6. spatialmongrel's Avatar
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    #6  

    Default

    how about giving the developer a chance to fix it. its been a whole 24 hours. wow.
  7. jafobabe's Avatar
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    #7  

    Default Re: Stellarium app?

    I haven't been able to get it working since the official upgrade. (It did work before). It may just bethat it has to recalulate the GPS. When I closed it and did a reboot and then opened it up again, I got more buttons to work... So, I'll do some more re-boots to see if it will settle down and get to working.
    CB 5K 50K,100K 500K Challenge Thread
  8. Akuji_ism's Avatar
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    #8  

    Default Re: Refund

    I've already got reply from the developer: Stellarium
    Thanked by 3:
    BB-Marcus (10-06-2012),  jafobabe (10-05-2012),  rupam95 (10-05-2012) 
  9. BB-Marcus's Avatar
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    #9  

    Default Re: Refund

    Quote Originally Posted by Akuji_ism View Post
    I've already got reply from the developer: Stellarium
    Can you let us know the outcome please, I sent a message but that was only last night so I don't expect a reply for a few days or more.
  10. rshew's Avatar
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    #10  

    Default Re: Refund

    Quote Originally Posted by BB-Marcus View Post
    Can you let us know the outcome please, I sent a message but that was only last night so I don't expect a reply for a few days or more.
    >There is backward incompatibility issue in the latest OS update. RIM and the Developer are working on resolving it. He's sorry for the inconvenience.'>
    A Berry a Day...Keeps the Apple Away
    Thanked by:
    quattrojames (10-11-2012) 
  11. BB-Marcus's Avatar
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    #11  

    Default Re: Refund

    Quote Originally Posted by rshew View Post
    >There is backward incompatibility issue in the latest OS update. RIM and the Developer are working on resolving it. He's sorry for the inconvenience.'>
    Many thanks for the update.
  12. quattrojames's Avatar
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    #12  

    Default Re: Refund

    Quote Originally Posted by rshew View Post
    >There is backward incompatibility issue in the latest OS update. RIM and the Developer are working on resolving it. He's sorry for the inconvenience.'>
    Did he give any idea of timescale until it's fixed?
    64gb PlayBook is new to the fold!
  13. J English Smith's Avatar
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    #13  

    Default Re: Refund

    Anyone have an update from the developer? I thought they would have the fix complete this past week. This is clearly a well thought out app, I would hate to see it borked by 2.1.
  14. playbookster's Avatar
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    #14  

    Default Re: Stellarium app?

    My favorite app is broken
  15. rupam95's Avatar
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    Thread AuthorThread Author   #15  

    Default Re: Stellarium app?

    OMG, this little tweaking is taking forever!!!

    That's it, i want my refund.
  16. quattrojames's Avatar
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    #16  

    Default Re: Stellarium app?

    Quote Originally Posted by rupam95 View Post
    OMG, this little tweaking is taking forever!!!

    That's it, i want my refund.
    I agree. I emailed the developer three days ago and have heard nothing. I thinks it's time to apply for a refund and look elsewhere. I'll cut anyone some slack, but communication is paramount.
    64gb PlayBook is new to the fold!
  17. TheRealRoland's Avatar
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    #17  

    Default Re: Stellarium app?

    I noticed that the app is no longer available on app world?

    I emailed the developer a couple of days ago, he said he was on it. However, what does it mean that the app is no longer there?
    Bold 9930 - 7.1.0.580, through Verizon
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  18. playbookster's Avatar
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    #18  

    Default Re: Stellarium app?

    What in 2.1 could have affected this app so much?
  19. Gizzzer's Avatar
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    #19  

    Default Re: Stellarium app?

    I would guess, out of respect to potential new customers, that while the developer is fixing the app, he doesn't want anybody else to download and pay for an app that's currently broken. I suspect that he'll put it back up once it's fixed.
  20. solsticegt1's Avatar
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    #20  

    Default

    Quote Originally Posted by quattrojames View Post
    I agree. I emailed the developer three days ago and have heard nothing. I thinks it's time to apply for a refund and look elsewhere. I'll cut anyone some slack, but communication is paramount.
    Not to hijack this thread but if you are looking for another app while you wait. Try What's app it does the same thing and is well supported, it's a native app and can be found in app world.
    Thanked by 2:
    BuzzStarField (11-07-2012),  quattrojames (11-10-2012) 
    BuzzStarField likes this.
  21. BuzzStarField's Avatar
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    #21  

    Default Re: Stellarium app?

    Quote Originally Posted by solsticegt1 View Post
    Not to hijack this thread but if you are looking for another app while you wait. Try What's app it does the same thing and is well supported, it's a native app and can be found in app world.
    I'm rather partial to this other sky map but I think that its name is "What's up".
    Show off PlayBook's magnetometer! Just point and see What's up.
    Visit What's up Sky Map on Facebook.
  22. solsticegt1's Avatar
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    #22  

    Default

    Quote Originally Posted by BuzzStarField View Post
    I'm rather partial to this other sky map but I think that its name is "What's up".
    Oops sorry I messed up yes "What's up". Btw great app Buzz.
  23. J English Smith's Avatar
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    #23  

    Default Re: Stellarium app?

    I sent the developer a message but he never responded. I guess this application is dead after the OS update? It was a nice little application, can't figure out why he doesn't do something to fix it!
  24. quattrojames's Avatar
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    #24  

    Default

    I think it's downright rude to not even acknowledge emails, I wish I had never wasted my money on it now.
    64gb PlayBook is new to the fold!
  25. pragmaticjack's Avatar
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    #25  

    Default

    Anyone hear any news on this?
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