[ronshane]

The app world worked fine on the playbook the first time i used it .Now only the colorful background appears.Anyone else have this problem? Any suggestion?

[zephryn]

Hi, I had the same problem so I emailed Playbook support. The solution makes perfect sense if you're used to using App World on your Storm.

Here's what you do:
Open App World like normal
bring up the keyboard (swipe from bottom left)
hit the keys "r s t" (without quotes)
A message will popup saying that the service cache is cleared
Close App World and re-open it.

It's the same way one would reset App World on a Blackberry Smartphone. The service rep's instructions said I should restart the Playbook itself, but I found that simply closing App World after clearing the cache and opening it again worked great.

Hope this helps

[jwn66]

Probably not connected to Wi-Fi.

[luvac1]

Mine did this once and after a couple of days it went back to normal. I reset it a few times and nothing worked. Don't really know what the deal was but glad I didn't have to do a security wipe