GPS app from Skylabs mobile systems is a scam
I bought 2 apps from Skylabs mobilesystem and they were useless in my opinion. They delete bad reviews AND the 2 apps are no longer listed-replaced by $10 apps for cities (search "gps - all skylabs) I am beyond pissed they need to be stopped.
I bought "gps maps and world maps" again they deleted bad reviews mine included which made their apps appear to be 5 stars ...gah...
ok i just had to get that off my chest thanks for listening.
- 08-29-2011, 08:49 PM #3
I would think that REVIEWS are subject to Rim's actions and that the developer/seller canNOT change or remove "bad" reviews. They might be able to play with the system if they change the name of the app.
I did purchase the France Offline Map. I mistakenly thought it had detail as you zoom in but I think it has a basic map and then needs to download additional "detail tile" maps. The price was listed at $0.99 and that is what I expect to be billed and my receipts show. The price was raised later in the day. So we shall see.
- CrackBerry Newbie
08-29-2011, 09:46 PM #6
- 3 Posts
i downloaded canada explorer
I agree that skylab is ripping people off, I bought canadaexplorer thinking I would get offline maps for 9.99. GMAP LT is free and is of much better quality and includes decent topo and terrain rendition. live and learn.
- CrackBerry Genius
08-29-2011, 11:08 PM #7
- 2,855 Posts
- BBM is useless to me. Now I can't delete it!
DisasterAlert is a product of theirs for the BB phones. Paid $30 for a lifetime license and the app just plain blows.
Stay away from them and their CrapApps! Made in China.
Let's see, let Skylabs CrapApps in but bury good apps like IM Plus. Way to go RiM!
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- 08-29-2011, 11:48 PM #8
Well, I just checked my email/bbid and no change in my $0.99 charge for France has happened.
I have no idea how much or large or whatever the France Map I purchased is. I did not find it stored in the usual places so it must be in one of the more hidden folders on the pb.
What is interesting is that they use OpenStreetMaps. When I tapped the "thumb tack" the maps switched from France to my current location and came pretty close. I was then able to zoom in/out and pan that maps. Obviously, it is not on the pb but downloads as needed.
So it is not a total washout, especially if the price holds at 99 cents.
- CrackBerry Genius
08-30-2011, 12:28 AM #10
- 2,006 Posts
I do understand where the OP is coming from and in this case it seems the devs are taking advantage of the system. However, there's no way RIM would be able to moderate the reviews to determine if they are a legit beef or some idiot writing some crap. Ultimately, it's our own peers we have to blame for this.
@OP Have you tried communicating with support? Requesting a refund?
- 08-30-2011, 07:07 AM #11
Actually RIM does moderate the reviews - the dev must submit a request to have a review to be denied and RIM must approve that request. Having said that here is another area where RIM could vastly improve the consumer's experience by making some changes to the review process. A few things off the top of my heed that might be helpful:
- A button so that the customer can leave a suggestion or a feature request
- A means so that the dev can register a public rebuttal to a denied review
- The ability for a customer to modify a review (e.g. for a new version that fixes a problem)
I will admit to asking for a few 1/2 star reviews to be denied. I am open to honest criticism. Do you think I was justified in removing the following reviews?
1. IOS "rules" for astronomy apps and my app "sucks"
2.App is "unreadable" and cannot be read in the daylight (but app is designed for night viewing)
3. App is not "point and view" (but I can't access the compass due to lack of an API)
ha its already happening with the cities. i have a little OCD and checked them like Miami has a 1/2 star with NO reviews but it was there last night. Hong Kong with 2 stars review still there.
None of the reviews were hostile just suggestions for improvement. i wrote that the search was not functioning with 3 stars ... it was removed as well as the app itself after 1 month.
For $5 and $10 it should do more than just be a basic map - heck Dead Space is $10 and you can see that is well worth the money.
- 08-30-2011, 10:02 AM #14
- CrackBerry Addict
08-30-2011, 11:05 AM #15
- 512 Posts
I purchased these to try it out and was glad it only set me back 99p for the UK.
Waste of time. They don't even pin point your location and lack basic search functionality. I guess it is what it says though. Offline map.Devices: Bold 9900 on 22.214.171.124 + iPOD touch 4 = Best of both worlds & PlayBook 16Gb
- 08-30-2011, 12:10 PM #17
I helped a customer just yesterday to get a refund after paying for my app and then not being able to download it. In cases like this, RIM is pretty good at getting a refund to you and allowing you to buy the app. Not so sure about other reasons you might want a refund. But t's worth a try especially in cases where the price on App World is different from the price during the payment process. Send an email to firstname.lastname@example.org.
There is another email address for app world marketing (email@example.com) I have no idea if this address is appropriate to make complaints about shady dealings on the part of devs but again, it's worth a try.
The point is, there should be information and access to a complaints mechanism right from inside the App Word app. You shouldn't have to search RIM's knowledge base to find out how to navigate the system.
- 08-30-2011, 02:55 PM #20
But for the (probably wrongly priced) 99 cents I figured I would get France. Frankly, it is not that bad. It is not really a gps enabled app. And I have no idea of how much "map" there is since I immediately started zooming, so it downloaded tiles. It does not have any search function (modeled after rim's lack of search in browser, pdf and word docs), nor tracking or routing. I am not sure that it even places a SYMBOL at your current location. But it does download map tiles with very sufficient detail so it could serve in place of a paper map - IF you have a way to get the data - either wifi or using the phone's bridge (still need to test the bridge aspect).
And when I tapped the "thumbnail" icon, the program did load maps of my current gps location. So the gps can locate you. It found my immediate location and drew a map of about 2 surrounding blocks and I was able to pan and zoom and it got more and more tiles - again, using data.
So, summary: It is not a garmin app. NO routing or tracking. No search for destination or points-of-interest. I have not walked with it so I don't know if it pans the map as you move or if you have to tap the "thumb tack" again.
It uses OpenStreetMaps for data.
- CrackBerry Abuser
08-30-2011, 04:49 PM #22
- 207 Posts
Bing maps are pretty good too, especially if you want to see a route from one place to the next. Google has streetview (I think that is what it is called), which is quite useful if you are going somewhere new and want to see what the area is like, or if there are parking bays close by