Crackberry Forums App unable to save pics and files

**ralfyguy** · 12-26-2012, 10:54 PM

Whenever I try to save a picture or file from a thread it says it's saving it to tapatalk_downloads but it isn't there. I cannot find tye downloads anywhere else either. Why does that not work? I even reinstalled the app.

**pacoman03** · 12-26-2012, 11:25 PM

Try accounts/1000/shared/misc/android/tapatalk_download

**ralfyguy** · 12-27-2012, 06:42 AM

Thanks, but same result.

F2 · 12-27-2012, 08:35 AM

I found a pdf file I downloaded using Tapatalk while on vacation in that folder:

\\192.168.1.164\media\misc\android\tapatalk_downlo ad

**ralfyguy** · 12-27-2012, 05:38 PM

There was nothing in there either. I tried different folder setups and none if them worked either. I suppose this app cannot download on the PlayBook, after all it is an Android port.

F2 · 12-27-2012, 07:02 PM

Originally Posted by ralfyguy

There was nothing in there either. I tried different folder setups and none if them worked either. I suppose this app cannot download on the PlayBook, after all it is an Android port.

Hmm. Odd, I really only used the CB app (Tapatalk) when I was on vacation but just opened it. I found a thread with an image and saved it. The image, a jpg, is in that folder. You can see the pdf file from my Sept vacation and the red outline of the image file I just saved on the pb.

**ralfyguy** · 12-27-2012, 09:00 PM

What's even more odd is that when I access the same way as in the picture, windows doesn't show the tapatalk_download folder, but ES File Explorer does, and all the other file access apps.

**ralfyguy** · 12-27-2012, 09:57 PM

Also ES File Explorer shows the properties as non-readable and non-writable. None of the file access apps I have can delete it. Deleting the app still won't let me delete the folder. Windows can't see it. So I tried to fool it and created a new folder called tap and moved that folder into it. Then I renamed tap to tapatalk_download. Windows don't see the new created folder either! WTH is that?

**ralfyguy** · 12-27-2012, 10:54 PM

So I ran a restore from a week ago and the tapatalk_download folder was gone. Then I saved a file through the Crackberry App and it recreated that inaccesible folder that cannot be deleted. Then I changed the download location to "downloads" and it did the same! So I changed it to "download" and now the file shows up without creating a new messed up folder and uses an existing one instead. That app is really weird man!

F2 · 12-27-2012, 11:47 PM

Interesting. I just used Files&Folders to navigate to the folder shown above and was able to delete the jpg shown in that image. I confirmed it was gone using Windows Explorer (which is the image you see above).

**ralfyguy** · 12-28-2012, 06:29 AM

Try to delete the folder.

F2 · 12-28-2012, 08:41 AM

Originally Posted by ralfyguy

Try to delete the folder.

I may not be that brave. I don't know if I'd be successful or not and what would happen.

I know that I've read other instances where files/folders under Android have had issues - marked READ-Only.

**ralfyguy** · 12-28-2012, 10:29 AM

If you have ES File Explorer, could you go to the folder and see under properties if it has read and write as "no"?

F2 · 12-28-2012, 12:31 PM

Originally Posted by ralfyguy

If you have ES File Explorer, could you go to the folder and see under properties if it has read and write as "no"?

Well, finding the Properies feature took some digging:

Readable: yes
writeable: yes
hidden: no

**ralfyguy** · 12-28-2012, 01:52 PM

Thanks for checking. What i don't understand is that even deleting the app and reinstalling it does not fix the problem. All three attributes show as "no" on mine. Even though it is not hidden, Windows can't see it. So i did a restore which got rid of the folder. i reinstalled the app. the default download folder shows as tapatalk_download in the settings. As soon as I try to download a file from a thread the first time, it creates a folder called tapatalk_download, not before. That folder has all three attributes set to "no" right away and no file got downloaded. I wanna know what causes that. I had nothing else running. the folder is undeletable. I cannot get rid of it unless I restore from an older backup. If I set the default folder to "download", it works fine and downloads the file. Any ideas?

F2 · 12-28-2012, 03:02 PM

I have no idea. This is not a pb connected to any corporate accounts?

**ralfyguy** · 12-28-2012, 04:17 PM

No, it's a private PlayBook

**ralfyguy** · 12-28-2012, 07:31 PM

Here is something else that's weird: Upon install the app asks for permissions to files and internet, which I confirm. But when I go to the app permissions under security settings, all my apps show up except CB Forums app. Since it asked for those permissions, it should be listed there, right?

**pacoman03** · 12-28-2012, 08:00 PM

Originally Posted by ralfyguy

Here is something else that's weird: Upon install the app asks for permissions to files and internet, which I confirm. But when I go to the app permissions under security settings, all my apps show up except CB Forums app. Since it asked for those permissions, it should be listed there, right?

Wrong. The CB forums app is android, and the permissions list under security settings only includes native apps.