[themaverick999]

Hello all,

This is my first post so please go easy on me!!

I have had my playbook since they 1st came out and been waiting for 2.0 happily

Have now updated and the android apps available in app store aren't working tried Dolphin Browser and it shows on the home screen but when pressed on does nothing this is the same for Pool Break , anyone else having this issue?

Please help

Thanks

Simon

[FranzJoseph]

Did you ever install the Android player or 2.0 beta?

[themaverick999]

No never i just waited patiently for official update , hope dont need to do anything involving a laptop as that died last night

[BB_Bmore]

Try 3 button reboot...should work.

[jfass958]

Mine is doing the exact same thing. Dolphin Browser and Bible won't load. Still isn't working after the hard reset.

[themaverick999]

Just tried that now and hasn't changed

[titifils]

Hey guys, i had installed the 2.0 beta for developers a while ago. my browser was working fine till i did the official os 2.0 update. now the browser would not open not to talk of load. help me please! really wanna enjoy my playbook again

[tharrison4815]

Dolphin is working fine for me. I totally erased and installed 2.0 from scratch using the desktop software update technique as I had 2.0 beta and didn't want it to mess things up by upgrading.

[themaverick999]

I can't do that as laptop's died, guess until buy a new laptop that's only method available?

[jfass958]

How can I update to 2.0 from the desktop if i already did the over the air update?

[Superfly_FR]

No problem with dolphin browser here. Just DL to test now.
I suggest a stop (hold the pwer button for 15 seconds down) and start (2 secs hold) of the PB.
Let us know.

[themaverick999]

Good point was thinking same, really gutted now

[Blackberry_boffin]

All is beyond expectations this end.

[themaverick999]

Still nothing superfly

[themaverick999]

Damn it!! Really fed up now as waited ages, do love the update though apart from this issue

[bounce007]

Damn it!! Really fed up now as waited ages, do love the update though apart from this issue

You probably will need to do a security wipe.... sucks, sorry

[tharrison4815]

If you do have a computer available and are having issues with 2.0 and would like to totally erase everything and start fresh the method is:

-Turn off PB
-Install BlackBerry desktop software on PC (if you haven't already)
-Run desktop software on PC
-Plug PB into PC via USB while PB is still turned off
-When a dialogue appears on the PC click the "Update" button

You will lose all of your settings and installed apps doing this. (Of course apps you have already paid for will still be available to download again for free as these are tied to your BlackBerry account)

[jfass958]

Thanks! I'll give that a shot.

[pkcable]

Yes I suspect a security wipe is needed also! BUT App World will know what apps you had so you can get them all back. You will lose your music, videos and any sideloaded apps, so you should back those up FIRST!

[cdelcampo216]

I bought my 16GB PlayBook the day before Christmas Eve & have been waiting patiently for the OS 2 update. I don't use a BB phone, & am actually going to get an Android phone via Metro PCS this week. I am just happy to have the Necessities; Calendar, Email, Contacts & when I go home, I'll check out the App store. Next up - Keyboard/Case combo & I will be a an even happier camper...

Like Ice Cube said, "Today was a good day"

[Nethervue]

Dolphin Browser is working on this end FYI

[pkcable]

I edited the title to make this more specific, so hopefully others with the same problem can get help also.

Let us know if the security wipe works! (That fixed the issue when it was happening to folks on the beta)

[jfass958]

I'll respond as soon as I run the security wipe. Thanks for the info.

[jfass958]

Security wipe fixed the problem. Android apps are working!!!

[gravymonster]

Sigh... I was really hoping that wasn't going to be your conclusion.

...off to wipe my beloved.