This works on Telus
FYI - I had the same problem but with anything between 3 and 4 rings depending on the ring tone. The rep started by telling me that there was not a way to change the number of rings before voicemail picks up but then put me on hold and came back with the following
Originally Posted by ashley5150
He had me dial *945. *94 for the code to change the feature and 5 for the number of rings. Well as it turns out that was the wrong information. It still rang 4 times. Go figure! Telus rep need I say more! Anyway I found another post on the this forum and tried *94 for the feature change and then 40 for the number of seconds i want it to ring before Voicemail picks up and now my Storm 2 rings 10 times not 4 and it takes exactly 40 seconds before it goes to voicemail.
So in a nutshell *94XX (XX for the number of seconds you would like your phone to ring for before it voicemail picks up) works like a charm on Telus.